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Spreetail's Platform Services team bills warehousing, fulfilment, freight, and other operational costs to our customer brands, many of which are based in China. We are looking for a detail-obsessed, bilingual Finance Assistant to own the weekly billing cycle for these accounts; pulling data from multiple systems, building it into clean, accurate spreadsheets, checking it against contract terms, and getting invoices approved and out the door to customers on time, every time.
This is a hands-on, high-volume, high-accuracy role. You will be the last line of defence before an invoice reaches a customer, so a sharp eye for numbers and an instinct for when something “looks off” are essential. Because our customers in this segment are Chinese brands, fluency in Mandarin is required to communicate with them directly and resolve queries smoothly.
How you will achieve success:
- Produce detailed invoices for Platform Services customers, with supporting documentation in line with contracted terms.
- Pull billing and cost data from multiple systems and teams (Outbound, Operations, Warehouse) each week and consolidate it into a sensible, well-organised format.
- Check every billing file and invoice for formula accuracy, internal consistency, and alignment with the contract before it moves forward, including a final sense check for anything that looks unusual.
- Submit billing files and invoices for internal approval, then issue approved invoices directly to customers.
- Liaise with internal and external stakeholders on invoice calculations, queries, and contract terms. Work closely with Platform Services account managers to investigate and resolve customer billing queries. Communicate directly with Chinese-speaking customer contacts in Mandarin to clarify billing details and resolve issues.
What experiences will help you in this role:
- Highly intelligent, diligent, and detail-obsessed, comfortable being the final check before money moves. Able to work to tight, non-negotiable deadlines.
- Confident working with a variety of internal and external stakeholders.
- Experience working with high volumes of data across multiple sources. Experience creating invoices or other customer-facing financial documents. Understanding of a P&L and how billing feeds into it.
- Highly proficient in MS Excel (formulas, lookups, and large data sets).
- Fluent in English and Mandarin, spoken and written, to a business standard. Able to work UK hours (8:15–17:15)
Skills Required
- Fluent written and spoken English
- Fluent written and spoken Mandarin at a business standard
- Highly proficient in Microsoft Excel, including formulas, lookups, and large datasets
- Experience working with high volumes of data across multiple sources
- Experience creating invoices or other customer-facing financial documents
- Understanding of profit and loss statements and how billing feeds into them
- Ability to work UK hours from 8:15 to 17:15
- Available work-from-home setup
- Computer with at least a fourth-generation Intel i3 or equivalent processor and 4GB RAM
- Windows 10 or later or macOS
- Two monitors
- Stable wired internet connection with a plan of at least 10 Mbps
- PC headset
- HD webcam with at least 720p resolution
What We Do
Spreetail is an ecommerce growth partner focused on accelerating brands and channels to compete for tomorrow’s ecommerce customer. Our ecommerce experts purchase products from world-class vendors, list these top brands on marketplace giants such as Amazon, Walmart, Target, and eBay, and fulfill orders with next-day speed. Our completely home-grown software helps us provide unmatched value to our vendor partners, channel partners, and the millions of customers we delight nationwide. Joining our team is a once-in-a-lifetime opportunity to build one of the fastest-growing ecommerce companies in history, while working in a culture that promotes intense results and meaningful relationships.
Why Work With Us
Spreetail offers the opportunity to stretch your skills, supporting you as you grow both personally & professionally, all while prioritizing our commitment to building lasting relationships. We’re always on the lookout for talented new team members to help us add new brands & channels. We’re building something big. The best news? You can join us.
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