Finance and Procurement System Development Support Officer

Posted Yesterday
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Trowbridge, Wiltshire, England, GBR
In-Office
32K-34K Annually
Junior
Professional Services
The Role
Provide systems administration and user support for Oracle and other finance systems; gather requirements, support process improvement roadmaps, resolve master-data issues, deliver training and advice, and act as first point of contact for finance, procurement and Business Information teams to support analysis and improved management information.
Summary Generated by Built In

Salary: £31,537 - £33,699 per annum

Hours per week: 37 hours

Interview date: Week Commencing 3 August 2026


Our Finance service provides expert support that helps the council deliver reliable and high-quality public services. These services work closely across the organisation to make informed decisions, use public money wisely and plan for the long term so that we can continue to deliver positive outcomes for our communities.

In this key role, you will provide comprehensive support across a variety of Finance, Accountancy and Procurement functions. You will be responsible for reviewing, developing and consulting on changes to ORACLE and other finance systems to improve efficiencies through better processes and management information.

You will work closely with the Systems and Process Improvement Lead to gather requirements from teams across the Finance service, contributing to strategic improvement roadmaps for all processes and identifying areas for development.

The Support Officer should be educated to HNC or NVQ Level 4 in a relevant profession or demonstrate equivalent experience.

The successful candidate will possess strong interpersonal skills with the ability to build effective working relationships. They will also demonstrate excellent workload management, with the capacity to prioritise tasks and meet deadlines. In addition, they will have the ability to interpret and analyse data accurately.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Gareth Jones, Financial Operations Delivery Manager at [email protected].

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process


Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.

Responsibilities

Examples of duties and responsibilities include:

  • To provide a systems administrator role in relation to certain processes and security activities for the system and be expert in its operation.

  • To provide training and advice in the operation of the system for professional and end users.

  • Lead on the identification and resolution of issues relating to standing master data, for example updating the customer or supplier types.

  • Be the first point of contact for finance and procurement staff and the Business Information team to support the analysis of finance data.

 

For more details examples, please see the job description.

Skills Required

  • Educated to HNC or NVQ Level 4 in a relevant profession or equivalent experience
  • Systems administrator expertise in Oracle and finance systems operation
  • Provide training and advice to professional and end users on system operation
  • Ability to identify and resolve issues relating to master data (customer/supplier types)
  • Strong interpersonal skills and ability to build effective working relationships
  • Excellent workload management, prioritisation and ability to meet deadlines
  • Ability to accurately interpret and analyse finance data
  • Serve as first point of contact for finance and procurement staff and Business Information team
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