Join us as a Business Manager and be at the center of driving AI and Technology transformation initiatives for Operations. You will have the opportunity to partner with senior leaders, influence strategy and deliver measurable outcomes. You can grow your career, develop your skills and make a meaningful impact in a collaborative and inclusive environment
As the Vice President within Corporate & Investment Bank (CIB) Operations Business Management, you will help drive the strategy, governance, and execution of priority transformation initiatives across CIB Operations, including the ambitious Vision 2030 agenda. You will partner with senior leaders across Front Office, Operations, Finance, Technology, and Business Management to translate strategy into actionable roadmaps, deliver measurable outcomes, and provide executive-level transparency on progress, risks, and value delivery.
This role requires a strategic, execution-focused leader with strong governance discipline, excellent stakeholder management skills, and the ability to lead cross-functional initiatives in a complex global organization.
Job Responsibilities
- Drive the execution, governance, and acceleration of strategic transformation initiatives across CIB Operations, ensuring delivery against scope, timeline, budget, and business outcomes.
- Operationalize delivery plans by maintaining clear milestones, dependencies, success metrics, and executive reporting.
- Run effective governance (forums, operating rhythms, decision cadences) that drives accountability, transparency, and rapid decision-making; surface and unblock bottlenecks.
- Proactively manage delivery health across the portfolio: progress, adoption, benefits realization, risks, issues, dependencies, and controls—driving timely escalation and resolution.
- Deliver executive-ready communications (materials, readouts, decision papers) that clearly articulate progress, trade-offs, issues, decisions required, and recommended actions.
- Enable cross-functional coordination by building alignment across stakeholders, clarifying roles and responsibilities, and driving follow-through across teams.
- Support thought leadership and special projects across topics such as Workforce of the Future, skills & learning, communications and colleague engagement, and value/ROI measurement—shaping crisp narratives, points of view, and executive-ready artifacts.
- Support the Managing Director, CIB Operations CFO’s agenda, including driving delivery of the CFO-sponsored strategic priorities and “book of work” (planning, stakeholder alignment, governance, and executive communications).
- Support the wider CIB Operations senior management team by enabling alignment across priorities, representing the CFO office in key forums as needed, and helping drive consistent messaging and execution discipline.
- Own the operating cadence for priority initiatives (e.g., quarterly planning, progress reviews, and action tracking), ensuring follow-through, clear decisions, and timely escalation of risks and dependencies.
Required qualifications, capabilities, and skills
- Bachelor’s degree required;.
- 7+ years of relevant experience managing large-scale transformation initiatives.
- Experience in financial services, strategy consulting, or technology — ideally in strategy, transformation, business management, chief operating office or chief of staff roles.
- Proven ability to lead complex cross-functional initiatives and engage, influence, and build relationships with senior executives, business leaders, and key stakeholders.
- Strong verbal and written communication skills, including the ability to simplify complex topics for senior audiences and drive decision making.
- Strong analytical, problem-solving, and project management skills, with experience tracking performance, risks, dependencies, and outcomes.
- High proficiency in PowerPoint, Excel, and analytical tools used to develop executive materials, reporting, and data-driven insights.
- Comfortable working with ambiguity, managing competing priorities, and delivering results in a fast-paced environment.
Preferred qualifications, capabilities and skills
- MBA or relevant advanced degree preferred.
- Financial services experience preferred, with knowledge of markets, payments, banking, operations, technology, or business management environments.
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Bachelor’s degree
- 7+ years of relevant experience managing large-scale transformation initiatives
- Experience in financial services, strategy consulting, or technology, ideally in strategy, transformation, business management, chief operating office, or chief of staff roles
- Ability to lead complex cross-functional initiatives and influence senior executives, business leaders, and stakeholders
- Strong verbal and written communication skills for senior audiences and decision-making
- Strong analytical, problem-solving, and project management skills, including tracking performance, risks, dependencies, and outcomes
- High proficiency in PowerPoint, Excel, and analytical tools for executive materials, reporting, and data-driven insights
- Ability to manage ambiguity, competing priorities, and results in a fast-paced environment
- MBA or relevant advanced degree
- Financial services experience and knowledge of markets, payments, banking, operations, technology, or business management environments
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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