Finance and Accounting - AP Associate, Travel & Expense

Job Description

Who We Are:

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. 

Job Summary:

We are seeking an enthusiastic Accounts Payable Associate to join our dynamic Travel & Expense team in Los Angeles. The Travel & Expense Associate will support our T&E Manager in processing daily expense reports (out-of-pocket, T&E, & P-Cards), ensuring compliance with the company T&E policy. The ideal candidate will thrive in both collaborative and independent settings, demonstrating strong attention to detail, critical thinking, and a solution-focused mindset.

Key Responsibilities:

• Expense Report Processing: Audit and process employee travel expense reports as well as procurement card reports using the Concur Travel and Expense platform.

• On-Site Collaboration: Work closely with employees to ensure timely report submission and compliance with travel & expense policies, while assisting cardholders or their assistants in person with reports that may be out of policy. Three days a week is required, however, ADHOC coverage may be required as needed.

• Follow-Up: Follow up with employees on past-due expense reports and missing receipts.

• Employee Education: Assist with educating employees on company travel and expense policies and the efficient use of the Concur system.

• Support and Inquiry Management: Provide support and respond to inquiries from employees via email, instant message, and phone calls.

• Process Improvement: Identify and suggest process improvement opportunities to enhance expense report processing efficiencies.

• Month-End Close Assistance: Support various month-end close activities.

• Issue Reporting: Report daily issues and resolutions to management.

• P-Card Validation: Assist the team with P Card validation and follow up with cardholders on missing receipts and unsubmitted reports as needed.

Required Skills and Experience:

• Educational Background: Accounting or Finance Degree is a plus.

• T&E Experience: Experience with Travel & Expenses is ideal.

• Communication Skills: Excellent written and verbal communication skills.

• Organizational Skills: Must be organized, detail-oriented, and able to switch focus as needed.

• Customer Service: Strong customer service experience.

• Experience Level: 0-2 years of experience.

Desired Skills:

• Technical Proficiency: Familiarity with Concur Travel and Expense system.

• Problem-Solving: Strong analytical and critical thinking skills.

• Team Player: Ability to work well in a team-oriented environment.

• Flexibility: Adaptable to changing priorities and demands.

• Proactivity: Initiative to identify and suggest improvements.

Soft Skills:

• Interpersonal Skills: Strong interpersonal skills to interact effectively with employees and management.

• Attention to Detail: Keen attention to detail and accuracy.

• Time Management: Effective time management skills to meet deadlines.

• Adaptability: Flexible and adaptable to evolving business needs.

• Collaboration: Ability to work collaboratively with cross-functional teams

Location:

This hybrid role is based in our Los Angeles office, Monday - Friday; hybrid.

Compensation:

The base hourly rate for this position is in the range of $24.00-$28.00. This position also is eligible for benefits and discretionary bonus. Ultimately, wages may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.

Please provide complete and legible information. An incomplete application may affect your consideration for employment.

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.