Final Mile Resource Manager

Posted 8 Days Ago
Be an Early Applicant
Bristol, England, GBR
In-Office
Entry level
Logistics • Transportation
The Role
Manage regional recruitment, onboarding, engagement, retention, and performance support for self-employed Owner Drivers. Build recruitment pipelines, ensure compliance, support depot capacity planning, analyze operational trends, and partner with depot managers across the South Evri Premium region. This field-based role requires extensive regional travel and strong stakeholder relationship-building.
Summary Generated by Built In

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Final Mile Resource Manager Fixed Term – Bristol

Shift Pattern: Monday - Friday 

Contract: Fixed Term Contract

Salary: Competitive

Are you passionate about people, operations and building high-performing delivery networks?

We're looking for a Final Mile Resource Manager to play a key role in attracting, onboarding, engaging and retaining self-employed Owner Drivers across our South Evri Premium region.

This is a highly visible, field-based role where you'll work closely with depot managers, operational teams and Owner Drivers to ensure the network has the capacity and capability needed to deliver outstanding service. From recruitment and onboarding through to engagement, retention and performance support, you'll be at the centre of our final-mile success.

What you'll be doing
  • Developing and delivering regional Owner Driver recruitment plans.
  • Building sustainable recruitment pipelines to support depot requirements.
  • Managing the onboarding journey from application through to operational readiness.
  • Ensuring all drivers meet required compliance and governance standards.
  • Acting as the primary regional contact for Owner Drivers.
  • Leading engagement and retention initiatives to reduce churn and improve driver experience.
  • Supporting depot teams with capacity planning and operational performance.
  • Building strong partnerships with depot managers and regional operations teams.
  • Using data and insight to identify trends, risks and opportunities for improvement.
  • Travelling regularly across your region to support depots, drivers and recruitment activity.
What we're looking for
  • Experience in recruitment, workforce planning, talent acquisition or driver resourcing.
  • Strong stakeholder management and influencing skills.
  • Logistics, transport, parcel delivery or field operations experience.
  • A track record of delivering recruitment, retention or operational KPIs.
  • A proactive, self-motivated approach with excellent communication skills.
  • The ability to build trusted relationships with both operational teams and self-employed Owner Drivers.
  • Willingness to travel extensively across the region.
Why join us?
  • Be part of a growing and ambitious final-mile operation.
  • Make a direct impact on network performance and customer service.
  • Work with a broad range of operational stakeholders across the business.
  • Lead initiatives that support growth, engagement and continuous improvement.
  • Join an organisation committed to innovation, collaboration and operational excellence.

If you're someone who enjoys building relationships, solving problems, driving results and making a visible impact across a dynamic logistics network, we'd love to hear from you. Apply today.

Everyone Belongs at Evri GroupWe're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.As a Disability Confident Committed Employer, a Silver-accredited Inclusive Employer, and through our partnership with Scope, we're working to make our workplace and recruitment process more accessible for everyone.We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so. Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.At Evri Group, we're building an environment where everyone can be themselves and thrive.

Skills Required

  • Experience in recruitment, workforce planning, talent acquisition, or driver resourcing
  • Strong stakeholder management and influencing skills
  • Experience in logistics, transport, parcel delivery, or field operations
  • Track record of delivering recruitment, retention, or operational KPIs
  • Proactive, self-motivated approach with excellent communication skills
  • Ability to build trusted relationships with operational teams and self-employed Owner Drivers
  • Willingness to travel extensively across the region
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The Company
HQ: Leeds
12,000 Employees
Year Founded: 1974

What We Do

Evri is a UK parcel delivery and courier company serving consumers and retailers. It provides affordable parcel sending, tracking, collection and returns through a nationwide network of couriers, ParcelShops, lockers, hubs and depots. The company delivers more than 800 million packages annually to over 220 countries and territories, while expanding into international, fulfilment, out-of-home and returns services for customers and retailers.

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