Finacle Helpdesk Support L3

Job Description:

Essential Job Functions:

Should be skilled in following: 

• Working experience of Finacle Menu Options (CBS Version 7.0.25, UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Working Experience of Core Banking Solutions and Banking IT support 
• Experience of Troubleshooting and Resolution of issues observed/reported on day to day basis 
• Working experience on Service Management/ Ticketing Solutions
• Working experience as Delivery Lead in similar Project

Basic Qualifications:

• Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA
• Strong problem-solving and analytical skills
• Effective communication and teamwork abilities
• Eagerness to learn and adapt to challenging technical tasks

Other Qualifications:

• Advanced degree in a related field is a plus
• Relevant certifications or training a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.