Key Responsibilities
- Advise on Best Practices
- Recommend efficient configurations, workflows, and customizations tailored to your firm’s structure
- Solve and Teach
- Proactively troubleshoot issues and empower others with training, documentation, and self-service tools
- Drive Platform Adoption
- Boost usage across teams by rolling out new features, identifying process improvements, and increasing visibility of platform value
- Stay Current and Educate Your Team
- Stay up-to-date on Filevine product releases and updates (LEX, milestone releases, and continuous product updates) and train your staff on new features
- Support Onboarding/Offboarding
- Own the tech side of employee transitions, ensuring each team member is equipped to succeed in Filevine
- Identify Workflow Inefficiencies
- Audit and improve your current processes by aligning Filevine’s tools with your operational goals
Qualifications
- Hands-on experience with Filevine or similar legal technology platforms
- Strong understanding of legal workflows, compliance, and client service standards
- Proficiency with SaaS tools, system integrations, and process automation
- Excellent project management and cross-functional collaboration skills
- Outstanding communication abilities for training, support, and change management
- Passion for solving problems, driving adoption, and empowering teams with technology
- Previous experience in a law firm, legal department, or paralegal role is a bonus
Top Skills
What We Do
Filevine is case management software built for and inspired by real attorneys. As a fully-featured suite of tools, it comes ready to manage every part of a moving case. Assign tasks, upload files or images, monitor staff productivity, and communicate with your client directly from within their case file.
Our software is built on the truth that every law firm functions differently. That’s why Filevine is so customizable. Build new case-type templates, design automatic workflows, and receive customized reports on a schedule that fits your needs.
Accessing your information is never a problem, because Filevine is hosted on The Cloud. To ensure security, your law firm’s data is protected through state-of-the-art encryption on redundant servers. All you need to get started is an internet connection and your favorite web browser.
Learn more at filevine.com.
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