Field & Sustaining Engineering Technical Program Manager

About the Role

In this position, the Technical Program Manager will be responsible for leading the management and execution of server platform programs throughout the product lifecycle, driving design and development activities from product definition and planning through production, release and end of life.   

What You will Do

• Work closely with Marketing and Architecture teams to successfully translate product specifications into program deliverables. 
• Lead cross-functional teams to develop and introduce products on schedule while meeting sales volume targets and financial objectives. 
• Lead requirement definition planning, development, and launch. 
• Manage feature enhancements, quality, and continuity of supply. 
• Interact with sales organizations to communicate organizational information, strategies, and capabilities.  
• Manage the execution of engineering solutions, which can include: Printed Circuit Boards, Mechanical, Power, OS, FW, BIOS, Solution SW, Test, Diagnostics, and management of associated vendors. 
• Lead weekly program core team meetings with cross functional teams to communicate updates, track progress and ensure that program is on track to meet upcoming milestones.
• Identify and communicate program risks to stakeholders, define risk mitigation strategies and facilitate appropriate hardware & software engineering solutions.
• Maintain documentation throughout the development cycle and disseminate project information to stakeholders, customers and partners.
• Publish appropriate metrics such as KPIs (Key Performance Indicators), as required by program or by the Office of Technical Program Management.
• Support engineering and configuration management teams to take the BOM through the lifecycle of preliminary, prototype, pre-production and production.
• Interpret and report hardware design, software, material and manufacturing defects, metrics and yield data, and driving RCCA, quality and continuous improvement processes
• Able to take on difficult challenges and communicate across organizational boundaries.

What You Bring

• BS in Electrical, Mechanical, or Computer Engineering. Masters preferred.  
• 8+ years of relevant experience in Server Platform development, 6+ years with Masters. 
• 4+ years as a Lead
• Good understanding of hardware and system software interactions, and ability to apply this knowledge to resolve technical issues. 
• Ability to view situations objectively from different perspectives. 
• Ability to frame situations and make/drive decisions. 
• Ability to resolve complex problems, drive for results, innovate, think and lead strategically.  
• Proficient with deployment, management and monitoring of Microsoft Windows Servers (deployment of OSs remotely, understanding of Hyper-V and/or Azure architectures)
• n+ years of experience testing, troubleshooting, and validating electronic systems
• Proven ability to use and operate HW debug and lab instruments such as oscilloscope and logic analyzers
• Strong hands-on expertise in hardware testing, diagnosis, troubleshooting and problem-solving skills
• Experience working across disciplines and organizations to resolve complex issues
• Strong communication skills, including the ability to clearly express technical concepts in verbal and written forms

ZT Systems assesses market data to ensure a competitive compensation package is created for all our employees. The typical base salary for this position is expected to be between $166,000 and $232,100 annually. If hired, the final base salary will be determined on an individual basis taking into consideration experience, skills, knowledge, education and/or certifications.

Base salary is just one component of ZT Systems total rewards philosophy. We take pride in offering a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base. Other rewards may include bonus, paid time off, generous 401k match, tuition reimbursement, wellbeing resources, and more.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

At ZT Systems, you’ll get to do work you are proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. Along the way, you will gain hands-on experience in a face-paced environment that’s challenging, rewarding, and career-defining.

A culture built around our values we work hard and think fast. We view challenges as opportunities—to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed, we use the momentum to go even further. We create value with everything we do, building the foundation of today—and transforming the future of tomorrow.

Join ZT Systems and help us build technology infrastructure that connects the world.

When you join ZT, you’ll enjoy a range of world-class, inclusive employee benefits designed to grow with you and our company. From competitive compensation to 401K matching to comprehensive health & wellness programs and tuition reimbursement, ZT Systems offers industry leading benefits packages for eligible employees designed to help you get the most out of life.

ZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.