Field Support Representative

Sorry, this job was removed at 03:12 p.m. (CST) on Thursday, May 08, 2025
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Miramar, FL
In-Office
Aerospace
The Role

Responsibilities: 

  • Understand KTS hardware, software and other solution systems provided to military users.
  • Integrate KTS systems on aircraft and with ground users.
  • Provide training to aircrew, avionics, and ground users.
  • Recommend and develop training programs in support of maintenance and troubleshooting.
  • Manage inventory and accountability of hardware and software.
  • Provide technical leadership and guidance to users.
  • Conduct routine maintenance and troubleshooting on hardware and software systems.
  • Serve as a liaison between military units and KTS Headquarters.

Prior to supporting New River, NC, Miramar, CA, and/or deployment, the FSR must complete training at a location TBD. The FSR may also support integration and test events at KTS’ headquarters and CONUS for various test events.

Qualifications:

  • Bachelor's or Master's degree in Engineering or Information Technology with two or more years of experience. Military experience in similar field with Honorable Discharge or comparable experience in-lieu of degree.
  • MOS of Crew Chief, Avionics, Communications, or Pilot.
  • Strong analytical, problem-solving skills.
  • Hardware, software, and data network troubleshooting skills.
  • Windows and Linux Computer operating experience.
  • Experience with USMC/tactical radios.
  • Excellent written and oral communication skills.
  • US citizen with the ability to obtain a Secret clearance.
  • Ability to travel overseas.

Preferred Experience:

  • Avionics CDQ/CDQAR/CDI.
  • Familiar with tactical Android applications.
  • Familiar with KTS hardware and software solutions
  • Familiar with Weapons & Tactics Training Program or GCE Operations & Tactics Training Program.

Benefits

Kranze Technology Solutions is proud to provide extremely competitive benefits to all full time employees including:

  • Comprehensive Leave plan (Paid Time Off)
  • Comprehensive Health Care package including Medical, Vision, Dental, Health Savings Account (HSA), and more
  • Generous 401(k) retirement plan
  • Paid Overtime
  • Flex Time and Flexible Scheduling
  • Tuition Reimbursement options

About Kranze Technology Solutions

We are a defense company specializing in Infrared Countermeasures (IRCM) systems, digital interoperability and networking, and program support for the US Navy, US Marine Corps, and Special Operations Command. We provide hardware and software product development, systems integration, system test and evaluation support, modeling and simulation analysis, and other engineering services to support the Warfighter.

We are a casual, flexible and entrepreneurial work environment with a close-knit team of dedicated leading professionals in multiple fields. Each team member has significant opportunities to solve a variety of complex technical challenges in small teams while working hand in hand with our defense customers.

KTS is an equal opportunity employer and prohibits discrimination and harassment of any kind. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other segmenting characteristics protected by law. 

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to:

Human Resources

847-737-7299

[email protected]

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The Company
Des Plaines, Illinois
66 Employees
Year Founded: 2008

What We Do

Kranze Technology Solutions, Inc. is a small business company in the defense industry specializing in Infrared Countermeasures (IRCM) systems, digital interoperability and networking, and program support for the US Navy, US Marine Corps, and SOCOM. KTS provides hardware and software product development, systems of systems integration, system test and evaluation support, modeling and simulation analysis, and other engineering services to support the Warfighter.

KTS offers a casual, flexible and entrepreneurial work environment with a close-knit team of dedicated leading professionals in multiple fields. KTS provides each team member significant opportunity to solve a wide variety of complex technical challenges in small teams while working hand in hand with our defense customers.

The KTS team is looking for talented, motivated, and experienced individuals with core competencies in Systems, Software, Electrical, and Mechanical Engineering. If interested, please contact Kim Liotus.

Systems Engineers:
The candidate poses a technical and integration background while understanding battlespace CONOPS and mission oriented solutions. The candidate has demonstrated architecture development or integration of various systems on multiple aircraft platforms. The candidate will work with the software team to define system interfaces, communicate with suppliers and customers, and develop technical solutions. The candidate must be able to work without supervision, contribute innovative ideas to improve products, and lead integration efforts.

Software Engineers:
Candidate should be able to perform on a technical team to develop software solutions using the latest technologies. The candidate poses a technical and integration background. The candidate has demonstrated software development on various platforms on various systems (ideally of aircraft systems).

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