Field Support Engineer

Sorry, this job was removed at 06:08 a.m. (CST) on Saturday, Aug 16, 2025
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Hiring Remotely in Bexbach, Saarland
In-Office or Remote
Artificial Intelligence • Machine Learning • Security • Software • Analytics • Big Data Analytics
Actionable Intelligence for a Safer World
The Role
Description

This position requires sound knowledge in the form of an IT education, such as a specialist computer scientist for system integration or a technical degree. Professional experience is beneficial.

Your tasks:

  • Installation, configuration and delivery of highly available server systems including peripherals.
  • Creation and maintenance of the associated IT system and network infrastructure
  • Preparation and execution of acceptance tests in-house or at the customer
  • Preparation and implementation of system training for users and administrators
  • Complaint handling and on-call services (7/24 hotline)
  • Remote or on-site system maintenance (service deployments)

As Soft skills we expect independent reliable working methods with accuracy and detail as well as teamwork and good knowledge of German and English in word and writing.

WHAT WE OFFER:

We offer you a varied and responsible position in an international oriented company. If you are interested in a dedicated team with many different development possibilities, flexible working hours with the possibility to work from home as well as a pleasant working atmosphere, we look forward to your meaningful application.


Requirements

Professional experience and good knowledge in the following areas are advantageous:

  • Windows Server Systems 2008 and following (MCSE or CCNA certificate advantageous)
  • Database management (installation, administration, support), Oracle/MS-SQL server
  • IT Networking (LAN, SAN)
  • Network Storage (NAS, SAN)
  • Network security (FW, NAT, AV, IDS, Backup & Restore)

Our offer:

  • Permanent full-time permanent employment and an attractive remuneration package
  • hybrid work is possible (combination of presence and remote work)
  • modern workplace and the use of the latest technologies
  • pleasant working environment in an internationally oriented environment          
  • Your English is still expandable? - We support you!

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The Company
1,600 Employees
Year Founded: 2021

What We Do

Cognyte is a leading software-driven technology company focused on solutions for data processing and investigative analytics that allow customers to generate Actionable Intelligence for a Safer World™.
We empower law enforcement, national security, national and military intelligence agencies, and other organizations to navigate an increasingly complex threat landscape with greater speed, accuracy, and precision.

Why Work With Us

Driven by curiosity and a purpose with real-world impact, we place innovation at the core as we tackle complex, fascinating challenges where bold questions forge real breakthroughs.

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