Field Support Center - Hudson - HR Generalist

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.
Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.
We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include:
Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee.
Position Summary: The Human Resources Generalist is responsible for completing a variety of tasks to support the daily operations of the HR department. Tasks may be related to onboarding, employee relations, unemployment, leaves, and other HR matters.
Essential Duties and Responsibilities:

• Track and administer leave programs, ensuring the company complies with all local, state, and federal regulations. This includes helping to facilitate accommodation requests.
• Assist with investigating routine matters, summarizing reports, and contributing to the conversation of any subsequent employee actions.
• Coach and guide managers on performance management matters.
• Analyze data and create reports for decision-makers.
• Help to prepare documentation and information for unemployment hearings.
• Work in conjunction with the safety team and managers on workers' compensation matters.
• Collect and analyze internal and external information in order to compare the organization's HR practices to those prevailing in the market.
• Answer basic employee questions relating to company policy and practices
• May lead or assist with training activities such as new employee orientation or other classes.
• Conduct exit interviews and analyze data to identify trends. May be involved with the recommendation and execution of further action.
• Assist in complying with any local, state, and federal laws and regulations.
• Participate in continuous HR improvement initiatives and metrics.
• Assist with any other internal or external HR issues as they arise.
• Assist the HR team in the development and revision of personnel policies and procedures and communicate as necessary.
• Assist with the writing and distribution of the monthly HR newsletter.
• Recommend policy and/or practice changes to align organizational values with employee behavior, ensuring that the organization fosters a positive and productive work environment.
• Co-facilitate the New Employee Orientation (NEO) program for new hires.
• Partner with Payroll, HRIS, Compensation, and Benefits functions as needed to provide solutions for employees.
• Assist with processing terminations and other HRIS actions.
• Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications:

• Bachelor's degree in Human Resources is preferred, or equivalent combination of education, training, and experience.
• 2+ years of related HR generalist experience.
• Working understanding of human resource principles, practices, and procedures.
• Excellent record-keeping skills.
• Ability to work comfortably under pressure while meeting tight deadlines.
• Excellent computer literacy with capability in email, and related HR software programs.
• Understanding of labor law and employment equity regulations.
• Excellent verbal and written communication skills.
• Ability to function well in a fast-paced, at times stressful, environment.
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities, or Certifications:

• Experience with HRIS system UKG.
• Human Resources certification, i.e., SHRM-CP, PHR, etc.

Travel Requirements:

• No travel required.

Overtime/Additional Hours Requirements:

• May be requested to work overtime on evenings and weekends dependent on business need.

Physical Requirements:

• Normal office environment.
• Performs indoor work in a climate-controlled environment.
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
Americans with Disabilities Act Statement and Contact
Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] .