Field Supervisor

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

About the Position
We are seeking a dedicated Field Supervisor to oversee daily transit operations, ensuring the highest standards of safety, compliance, and customer service. This role involves supervising drivers, conducting on-the-road evaluations, investigating accidents, and providing essential training. As a key leader in our team, you will help maintain safe and efficient transit services while serving as a liaison between drivers, clients, and management.

Key Responsibilities

• Communicate job expectations and responsibilities clearly to drivers.
• Manage daily scheduling, counseling, and performance evaluations, providing reports to local management.
• Conduct on-site accident investigations and assist drivers in completing accident, OSHA, and safety violation reports.
• Monitor drivers on the road, identify and correct safety concerns, and document any violations.
• Act as a liaison between drivers, clients, and management, resolving customer service issues effectively.
• Evaluate driver performance for safety, compliance, and adherence to labor policies.
• Assist the Safety Manager in ensuring compliance with DOT/FTA drug testing and recordkeeping requirements.
• Support dispatching, driver recruitment, and administrative tasks as needed.
• Maintain a valid CDL, operate vehicles when required, and periodically drive assigned routes.
• Maintain a strong focus on safety and lead by example.
• Perform additional duties as assigned.

Qualifications & Skills

• High school diploma or GED required.
• Supervisory experience with hourly employees required; 2-3 years of transit supervisory experience preferred.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong time management and ability to prioritize tasks effectively.
• Excellent verbal, written, and interpersonal communication skills, with the ability to interact professionally with drivers, customers, management, union representatives, and the general public.
• Human resources and training experience preferred.
• Ability to work extended hours, including weekends.
• Consistent attendance and punctuality.

Essential Job Functions

• Full use of hearing, speech, and vision to perform duties effectively.
• Manual dexterity to handle paperwork and perform clerical tasks.
• Ability to stoop, crouch, squat, kneel, and bend for vehicle inspections.
• Standing for extended periods during training and inspections.
• Exposure to varied environmental conditions, including wet, cold, or hot weather.
• Ability to write clear and coherent reports.

First for a Reason

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

Professional Advancement

Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our Manager in Development (MID) program prepares future leaders at MPC Bus Corp and First Student.

Extensive Training

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

Diversity & Inclusion

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.

Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of MPC Bus Corp in your community, you’ll have a positive impact on others.

Apply today and get your career on the road with MPC Bus Corp!

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.