About Tekion:
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
Job Description
At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!
The role is comprised of implementation duties surrounding physical and cloud technology at new dealer partners. This requires an in-depth understanding of both on-premise hardware and cloud technologies to ensure end-to-end functionality and reliability, both internally and externally. We’re looking for talented professionals who love challenges, push boundaries and are passionate about successfully implementing a transformational product.
Key Responsibilities
- Design and deploy both on-premise and cloud infrastructure for dealer partner technology implementations
- Scope, procure, and facilitate installation of devices physically in each dealership
- Test and validate installations for proper functionality prior to training and go-live
- Work cross-functionally internally and externally to drive initiatives to completion
- Manage multiple external vendors and stakeholders to complete each implementation’s requirements within required timelines
- Simultaneously manage 10+ projects per month
- Facilitate key stakeholders during the implementation life cycle to successfully deploy our DMS
Proactively identify implementation risks and mitigate them effectively and efficiently
Skills and Experience
- 3+ years of DMS technology experience or field systems experience in the technology industry
- Strong customer interfacing skills
- Strong understanding of hybrid - cloud technologies and architecture
- Experience with Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform (GCP)
- Working knowledge of Cisco Meraki and other cloud - managed network architectures
- Experience with Windows Server, Linux, and/or other server architectures
- Experience with IoT devices, digital display technologies, network infrastructure, print and scan management technologies and solutions, and mobile device management
- Proven experience implementing technology in distributed, remote locations
- Exceptional written and verbal communication skills, interacting with all levels of stakeholders
- Established ability to articulate technical jargon into consumable levels of understanding for adult learners
- Proven ability to take customer suggestions or insights and translate them into technical deliverables
- Travel – 0% this will be a fully remote role
Role will be required to work US hours to support implementations remotely.
Preferred Skills
- 2 + years in Project Management or Project Lead role is preferred
- CCNA or ECMS certification is a plus
- Experience working in an early - stage startup environment is a plus
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
For more information on our privacy practices, please refer to our Applicant Privacy Notice here.
Top Skills
What We Do
At Tekion, we believe that business applications don’t have to be boring. In fact, they should be simple, fun and cool! They should be as delightful to use as your favorite social or consumer application, yet powerful enough to seamlessly and efficiently run global businesses that provide unparalleled consumer experience without compromise.
Founded by visionary entrepreneur and innovator Jay Vijayan, we are building the world’s best business applications on the cloud starting with the automotive retail industry. We inherently use cutting-edge technologies like big data, machine learning/AI, and human computer interaction (voice, touch, vision, sensors and IoT). We are inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!
Our flagship product offering, Automotive Retail Cloud ™- an industry-first cloud-native retail platform, including all functionalities of a Dealer Management System (DMS) launched recently.
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