Senior Field Service Specialist

Your Mission:

• Perform required preventative maintenance activities on energy storage products to maintain warranty coverage and long-term servicing agreements.
• Respond to corrective maintenance cases on energy storage products and update online case logs accurately.
• Be available for future commissioning activities on new project, when needed, as a senior member of Field Service team.
• Adhere to all to Health, Safety, and Environmental (HSE) best practices and proactively enforce compliance among team members to maintain a safe and compliant work environment.
• Work closely with members of the Operations, Engineering Systems, and Reliability team to respond to open case directions and provide data where requested.
• Report writing, where required, to comply with deliverables in commercial O&M contracts.
• Respond to customers’ concerns with the performance or functionality of the system.
• Have flexibility to provide support outside your home location, as required.
• Perform other related duties as assigned per our growth and diversity across applications.
• Ensure that all company issued property are well-kept.

Your Background:

• 8+ years’ experience in applicable experience in large scale Energy Storage and Energy generation projects.
• Electrical trades experience with troubleshooting power electronics and medium and high voltage controls (both AC/DC).
• Experience with servicing, maintaining, and troubleshooting utility scale BESS projects is preferred, experience with large scale PV/Solar and Wind energy generation would be acceptable.
• Previous experience working with power/hand tools and electrical equipment in a commissioning and maintenance aspect.
• Ability to navigate numerous computer applications and technology independently.   
• Proficient in team leadership and effective at managing relationships with external stakeholders and customers.
• Ability to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently.  
• Must have and maintain a valid driver’s license and an acceptable and safe driving record.
• Must have reliable transportation.
• Previous OSHA safety and heavy equipment training.
• Certifications and/or previous training in renewable energy products like SMA/EPC power inverters preferred.
• Electrical Journeyman’s or Master license or C10 preferred.
• Understanding of various programming languages and equipment networking preferred.
• Willingness to travel domestically, up to 40%.
• Comfortable thriving in fast-paced, rapid growth environments.
• A passion for sustainability, our mission, and our vision is a bonus!

Benefits of Powering the Future with Energy Vault:

• Annual bonus plan.
• Restricted Stock Units (RSUs). 
• 401K employer matching. 
• Comprehensive medical, dental, and vision plans for employees and family. 
• Flexible Spending Account. 
• Company-paid Life insurance, Short- and Long-term disability insurance. 
• Generous holiday allowance. 
• Flexible time off plus sick leave. 
• Reimbursement for home office equipment, phone, and internet expenses.