Steeped in a tradition of hydropower, American Hydro is a leading supplier and installer of large equipment for the hydro electric industry, specializing in design, engineering, precision CNC manufacture, upgrades and servicing of high-performance, hydro-turbines and large pumps.
We are currently looking for a Field Service Representative to add to our team located at our York, PA facility. We are a tight-knit group that takes a great deal of pride in what we produce. If you are detail-oriented, hardworking, and looking for a place to call home, we invite you to apply for this opening.
Job DescriptionThe Field Service Representative will be responsible for the safety, cost performance, schedule, quality and overall management/ coordination of a site hydro project as it pertains to American Hydro’s scope of work. They will be responsible as the primary customer and AH interface at the site. Partake in the development of process improvements for site operations, including disassembly, re-assembly, machining, and welding operations. Authorize in resolution of personnel issues at site to include disposition of all craft labor contracted for the project.
Essential Functions Performed by the Position
- Responsible for site safety.
- Satisfies quality requirements as it relates to these tasks.
- Field Service Representative serves as primary contractual and managing contact with customers on-site during a Field Service project.
- Acts as the site superintendent and is responsible for hydro turbine and generator disassembly, field machining reassembly, alignment, and commissioning of the units.
- Responsible for managing assigned projects within budgeted cost and schedule requirements.
- Liaison between customers and the American Hydro Project Manager and Project Engineer
- Supervises assigned Field Service Technicians and Foreman and associated craft labor at a multi-shift union or non-union hydro project.
- Manages expense reporting and project expense estimating.
- Manages major subcontractors at site: Labor, Generator, Balance-of-plant, Civil Works, etc.
- Maintains and submits project documentation per the contract requirements.
- Coordinates Field Service shipping, activities, and schedules to meet Field Service and shop requirements.
Knowledge, Skills, and Abilities
- Strong planning skills/knowledge
- Strong technical skills/ knowledge in Hydro
- Strong customer service skills
- Ability to communicate with others.
- Detail oriented
- Ability to problem solve.
- Knowledge in analyzing data and documentation
- Flexibility, active listening, conflict management, time management, delegation
- Critical thinking, people leadership
Required Education and Experience
- Five+ years related experience or equivalent combination of education and experience.
- High School Diploma or GED required
Licenses or Certifications Required
- None
Environment and Working Conditions
- Remote location indoor powerhouse is most typical, some outdoor work is required but minimal.
Travel Requirements
- 100%
The benefits of joining our team
Because we seek to hire the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
- health coverage for you and your family through medical, dental and vision plans
- a 401(k) plan in with a generous company match
- financial protection through disability, life, and accidental death & dismemberment insurance plans
- tax advantages through flexible spending accounts that allow you to pay for specific health-care and dependent care expenses with pre-tax dollars
- a generous paid time off program in which the benefits increase along with your tenure with the company
When you join our team, you do more than simply switch companies to progress your career. You become part of our family, a group of talented women and men who drive business success.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
#IND1
Industrious Group and its subsidiaries is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. All employment decisions are made based on qualifications, merit and business need.
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What We Do
A global provider of products and services to the automotive, beverage and steel industries, Enprotech Corp is comprised of three core units: Enprotech Industrial Technologies, Bevcorp LLC and Hercules Machine Tool and Die.
Enprotech Corp has become the preferred provider of high-value-added services, products, systems and solutions for customers in automotive, steel, beverage and other heavy industries. A major strength that separates Enprotech from the competition is our ability to support, maintain, repair and rebuild heavy production equipment and controls. Another differentiating factor is our superior supply of spare parts, components and sub-assemblies. Enprotech has unique capabilities to help keep our customers competitive in their respective industries.
Enprotech operates in the global economy and recognizes that our clients do too. Our customers must achieve and maintain the highest level of competitive capabilities to survive and prosper. We are here to help meet those goals. In addition to its strong internal resources, Enprotech has alliances with many international firms to bring state-of-the-art solutions to our customers.
Enprotech is a wholly-owned subsidiary of ITOCHU International Inc. which is owned by ITOCHU Corporation, a company traded on the Tokyo Stock Exchange.
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