Field Service Engineer

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Carrollton, TX
In-Office
Information Technology
The Role

At LiquidStack, we’re redefining what’s possible in the data center world. As a global leader in advanced liquid cooling solutions, we’re powering the future of AI, edge computing, and high-performance systems. Our team is growing, and we’re looking for skilled professionals who want to be part of something innovative and impactful.

Position Summary

LiquidStack is a rapidly scaling technology company delivering advanced liquid cooling solutions for high-performance data centers and AI infrastructure. We are seeking a highly motivated, hands-on Field Service Engineer with a Mechanical or Electrical Engineering background and direct experience in HVAC and/or Data Center environments. This role is ideal for experienced engineers who are eager to learn, thrive in fast-moving environments, and take ownership of complex technical challenges in the field. The Field Service Engineer is responsible for on-site installation, troubleshooting, commissioning, preventive maintenance, and customer training—ensuring maximum uptime, safety, quality, and customer satisfaction.

Essential Duties and Responsibilities
  • Provide on-site service and remote technical support during field visits and dispatches
  • Perform equipment installation, commissioning, startup, maintenance, and repair activities
  • Diagnose system failures and conduct root-cause analysis
  • Replace, repair, and test mechanical, electrical, and thermal components
  • Produce accurate and timely service reports documenting work performed and findings
  • Inspect completed work to ensure compliance with safety and quality standards
  • Train customers on system functionality, operation, and maintenance
  • Collaborate with internal teams as needed
  • Adapt to evolving products, documentation, and processes in a fast-scaling startup environment
Required Education and Background
  • Bachelor’s Degree in Mechanical Engineering or Electrical Engineering – Required.
  • 3–8+ years of hands-on experience in one or more of the following: HVAC, Data Centers, Mission-Critical Facilities, Critical Power & Thermal Systems, or related environments.
Required Technical Skills
  • Strong electrical, mechanical, and thermal troubleshooting capability
  • Experience with installation, commissioning, preventive and corrective maintenance
  • Root-cause failure analysis
  • Ability to read wiring diagrams and mechanical drawings
  • Comfortable working in live data center and customer production environments
  • Strong documentation and communication skills
  • Willingness to travel 50%+ domestically and internationally
Startup & Culture Fit Expectations
  • Thrive in fast-moving, evolving environments
  • Comfortable with changing priorities and incomplete processes
  • Take ownership from concept through deployment
  • Proactively problem-solve instead of waiting for direction
  • Collaborate naturally across teams and functions
  • Continuously learn and grow technically
Special Conditions of Employment
  • 50%+ travel required (domestic and occasional international).
  • Valid driver’s license and passport required.

Why Join Us?

  • Competitive pay with opportunities for overtime
  • Consistent day-shift schedule
  • Paid time off, holidays, and great benefits
  • Be part of an industry-disrupting company with room to grow
  • Work on innovative technologies in a collaborative, supportive environment

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The Company
HQ: Marlborough, MA
35 Employees
Year Founded: 2012

What We Do

In 2014, a small team of engineers gathered in a Hong Kong high-rise. Working in space smaller than a standard shipping container, we created the next revolution in immersion cooling.

Meet LiquidStack, the world's largest liquid cooling provider for hyperscale, edge and high performance computing. The pioneers of 2-phase immersion cooling, LiquidStack holds multiple awards for building the world's most efficient data centers. Our cooling technology, products and services play a vital role in reducing energy consumption, cutting e-waste and massively lowering greenhouse emissions.

Formerly Allied Control Limited (ACL), the company was founded with the sole purpose of driving continued performance gains in computing through our breakthrough technology and unmatched experience deploying liquid cooled data centers at scale. While we embrace all forms of liquid cooling, 2-phase immersion outperforms the alternatives across every possible metric: heat rejection capacity, energy efficiency, water usage, space utilization, flexibility and positive, sustainable climate impact. Our goal is to do more than simply change minds. We aim to change the world for the better.

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