iKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.
Job DescriptionEver spotted those cheerful yellow card machines around town? Yep, that's iKhokha, on a mission to revolutionize how small businesses embrace digital payments.
Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways. If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you.
So, what will you do?
You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in East London.
We need H U N T E R S who will actively source and find new sales opportunities, build a sales pipeline and most importantly, close deals. If you enjoy a fast paced environment and love a challenge, then keep reading on...
In addition to the above, you will:
- Prospect and canvass for new customers in targeted areas and targeted industries
- Post-sale call and follow ups, logging all activity and demos with clients
- Promotional or new product upsell/cross sell/service calls
- Research new sales leads, plan country trips and execute plans to acquire new customers
- Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis
- Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
- Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business
- Sign-up merchants and assist them with FICA documentation required
- Complimentary follow up visits
- Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
- Uphold company standards and values at all times when representing the brand
- Monitor competition in the marketplace and share any relevant insights
- Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management.
- Maintain professional and technical knowledge through ongoing self and shared learning.
Completed Matric
Deal breakers:
- Minimum 3 year’s Field/Outbound Sales experience.
- Previous exposure working within merchant services or banking sector is advantageous.
- Excellent communication skills both verbal and written.
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
- FICA training advantageous.
- Valid driver’s license and own reliable transport is essential.
- Must currently be residing in East London.
Additional Skills & Knowledge:
- Proven track record delivering on sales targets and successfully dealing with customer relationships.
- Advanced knowledge of Sales funnel & pipeline management.
Perks of joining the Tribe?
- Work in a high-growth company with tangible results you're accountable for.
- Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
- Visionary leadership.
- Seize the opportunity for study leave.
- Access to on-demand learning at your fingertips.
- Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees, and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.
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What We Do
iKhokha is a co-founder led financial technology company that believes every South African entrepreneur should be given the opportunity to compete in the digital economy – because when small businesses grow, Mzansi thrives.All our digital payment solutions are built in-house at our HQ in Umhlanga where we manage the entire product life cycle from research to design, development, user testing, rollout, and product evolution.From Tap & Go enabled card machines to point-of-sale systems, top-tier ecommerce products (such as iK Pay Gateway) and, of course, the iKhokha app, we pride ourselves on building highly competitive products at affordable prices to give businesses the payment tools they need to succeed, both in-person and online.Whether through our speed point machines or our ecommerce payment solutions, our merchants enjoy the lowest transaction rates in South Africa. And to reward them for trading with us, these rates keep getting lower the more they sell!Our merchants can also access working capital after just three months of trade using our iK Cash Advance product and can increase their basket size by selling prepaid products with iK Prepaid on the iKhokha app.At our core, we’re here to help entrepreneurs and businesses of all sizes start, run, and grow. We use tech to create meaningful experiences that uplift our communities, add value, and make running a business less of a dream and more of a reality.
