Field Sales Engineer

Posted 2 Days Ago
Be an Early Applicant
New Taipei City
Senior level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
A global provider of technology products, services, and solutions.
The Role
The Field Sales Engineer provides exceptional service to ensure customer satisfaction while managing corporate processes. They act as a liaison between internal resources and customers, handling order processing and resolving discrepancies. The role requires a proactive approach and involves backlog management, billing, and vendor invoice resolution.
Summary Generated by Built In

Position:
Field Sales Engineer
Job Description:
What You'll Be Doing• Provides the highest level of service to meet customer satisfaction while maintaining efficiencies in corporate operational processes and procedures• Serves as a liaison between Arrow's internal resources, vendor resources and customers.• Demonstrates a proactive approach and sense of urgency on our customers' behalf, anticipates our customers' requirements and communicates efforts in a timely and effective• processes routine/ smaller customer orders accurately and timely.• Resolves discrepancies with the customer prior to order entry.• Enters sales orders into the Arrow system.• Review backlog report to fulfill orders most effectively.• Meets customer service agreements established in SOW• Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims
What We Are Looking For• Typically requires a 4-year degree with a minimum of 5 years of related experience in semiconductor companies or electronics distributors.• Could Work within established procedures with a moderate degree of supervision• Problem-solving, and detail oriented.• Solid understanding of product cycle and manufacturing procedures of customer• Solid knowledge on products and technology development in the electronic components industry
What's In It For You
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.• Medical, Dental, Vision Insurance• Life Insurance• Performance Bonus• Paid Time Off• Special/Extra Leave• 5-Day Work Week• Growth Opportunities• And more!
About Arrow
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of USD $33.11 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.
For more job opportunities, please visit https://careers.arrow.com/us/en.
Location:
TW-Taipei, Taiwan (Jian-Yi Rd)
Time Type:
Full time
Job Category:
Sales

What the Team is Saying

Kim Tedesco
Marta Bialach-Wiercinska
Ricardo Rodriguez
Michelle
Taylor
The Company
HQ: Centennial, CO
22,000 Employees
On-site Workplace
Year Founded: 1935

What We Do

A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.

Why Work With Us

Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!

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