Field Safety Manager

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What Will Your Job Look Like?

The Field Safety Manager is responsible for ensuring the safety, compliance, and operational efficiency of fleet operations. This role involves monitoring fleet vehicles, drivers, and passengers to identify and mitigate risks, ensuring adherence to safety protocols, and addressing performance issues through coaching and corrective actions. The Field Safety Manager also supports continuous improvement efforts by providing leadership and feedback to drivers and team members.

Location: 829 West Silverlake Road, Tucson, AZ 85713

What you’ll do:

• Lead, supervise and mentor drivers to maintain safe, reliable, and compliant operations
• Manage a consistent safety culture that incorporates various departments, such as operations, safety and maintenance
• Monitor and manage the Operator’s performance in the field
• Provide on-the-spot coaching to drivers to reinforce safe driving practices and adherence to company policies

Identify performance issues and take appropriate corrective action, up to termination

• Conduct routine field observations of transit routes, vehicles, and drivers to ensure safe and efficient operations
• Monitor driver compliance with company policies, federal, state, and local regulations
• Respond promptly to on-route incidents, such as accidents, breakdowns, or passenger disturbances
• Document and report safety-related incidents, hazards, or violations
• Ensure compliance with safety standards, including pre-trip inspections, proper use of personal protective equipment (PPE), and adherence to speed limits
• Audit and verify compliance with ADA requirements and other regulatory standards
• Collect and analyze safety data to identify trends and recommend improvements
• Assist in coordinating emergency response efforts when required
• Communicate safety updates, new policies, and performance feedback to drivers and other team members
• Partner with the Safety Manager to develop individualized performance improvement plans for drivers with recurring issues
• Conduct follow-ups to ensure corrective actions are implemented effectively
• Promote a culture of accountability and safety awareness among staff
• Collaborate with training teams to reinforce safety and operational training for drivers
• Act as a mentor and leader to drivers, fostering professional growth and adherence to company values
• Prepare and submit daily, weekly, and monthly reports to the Safety Manager, including details of incidents, coaching efforts, and corrective actions taken

What you’ll need:

Experience, Education & Certifications:

• High School Diploma or G.E.D.
• Bachelor’s Degree (or equivalent combination of education and experience) in a related field
• Minimum 5 years of transit/paratransit safety management experience
• A minimum of two (2) years’ experience as a driver in similar service
• A minimum of one (1) year experience in Dispatch or Road Supervision
• Extensive knowledge in on-the-road service management
• Thorough knowledge of all applicable safety rules, regulations – ADA, FTA and DOT to include all corporate programs
• Must possess a valid CDL
• Must be able to pass a pre-employment drug test and DOT physical and maintain physical throughout employment

Skills:

• Knowledge of DOT and FTA safety regulations
• Knowledge of accident investigation
• Knowledge of Safety and training practices and procedures
• Ability to communicate, teach and mentor employees
• Must be able to demonstrate conflict resolution skills
• Quick to process information and make adjustments or recommendations
• Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
• Strong organizational and analytical skills
• Ability to read, write and speak English
• Ability to obtain future certifications as defined within the location contract
• Ability to communicate effectively and work with all departments
• Ability to work independently and objectively
• Ability to effectively delegate tasks and provide appropriate supervision and follow up to department staff
• Ability to maintain high level of confidentiality

Even better if you have...

• Previous experience in paratransit location

What’s in it for you:

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay

• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer.  MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.  If you are in need of accommodations, please contact MTM’s People & Culture.

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