Field Operations Manager

Posted 4 Days Ago
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Newton, MA
In-Office
87K-128K Annually
Senior level
Security • Software
The Role
Manage field operations in the Americas, collaborating with sales leadership to enhance performance through analysis, planning, and strategic execution.
Summary Generated by Built In
Company Description

About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.

Job Description

The Field Operations Manager - Americas is a critical role in delivering our next phase of growth in the Americas region. In this role, you will partner closely with multiple of the Regional Vice Presidents throughout the Americas Region, with responsibilities spanning planning, forecasting, segmentation, territory planning, and reporting of business performance. You will be a critical part of our operational rigor and success of the Americas Sales organization. You will report to the Field Operations Director – Americas and work closely with the Americas sales management team, field professionals, and other colleagues in the Global Revenue Operations team.   

What you will do:

  • Lead forecast calls, pipeline generation calls, and business reviews in partnership with multiple Sales VP’s in the Americas Region.  

  • Proactively identify key business trends, discuss them with the Americas Sales Leadership team, and create action plans to implement changes in our GTM structure to ensure we hit revenue targets.   

  • Apply a data-driven approach to optimize territory assignment and quota planning, in partnership with Sales leadership and Finance. 

  • Leverage reporting and analytics on key metrics such as pipeline, sales productivity, sales velocity, etc. to identify insights, implications, and actions to optimize performance. 

  • Maintain a strong relationship with peers in EMEA and APJ Regions to ensure Global consistency of best practices.  

  • Act as an advocate on behalf of the Americas sales organization; ensure field feedback is captured and acted upon to ensure continuous improvement. 

  • Partner with our Sales Strategy & Excellence organization to ensure key sales programs are being driven by the Americas Sales team members.   

#LI-EB1

Qualifications

  • 5-10 years of experience in related roles (e.g., Strategy and planning, Sales Ops, Rev Ops, Financial Planning & Analysis and/or Analytics). 

  • Strong Microsoft Excel skills are required. Confidence and experience working in Salesforce.com and Tableau. Experience in Clari is preferred but not required.  

  • Deep and broad understanding of Sales strategy and operations. 

  • Experience interacting with first and second line leaders within a Sales organization. 

  • Ability to structure and execute complex analyses and synthesize into clear, actionable insights with business impact. 

  • Excellent verbal and written communications skills, including presentation skills to all levels within the organization. 

  • Strong project management skills and drive for ownership and results. 

  • Ability to prioritize and multi-task and to work in a dynamic, fast-changing entrepreneurial environment. 

  • A smart, bold but humble attitude to work collaboratively with CyberArkers across the organization. 

Additional Information

CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. 

We are unable to sponsor or take over sponsorship of employment Visa at this time. 

The salary range for this position is $87,000 – $128,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits. 

Top Skills

Clari
Excel
Salesforce
Tableau
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The Company
Hyderabad, Telangana
2,327 Employees

What We Do

CyberArk is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets.

For over a decade CyberArk has led the market in securing enterprises against cyber attacks that take cover behind insider privileges and attack critical enterprise assets. Today, only CyberArk is delivering a new category of targeted security solutions that help leaders stop reacting to cyber threats and get ahead of them, preventing attack escalation before irreparable business harm is done. At a time when auditors and regulators are recognizing that privileged accounts are the fast track for cyber attacks and demanding stronger protection, CyberArk’s security solutions master high-stakes compliance and audit requirements while arming businesses to protect what matters most.

With offices and authorized partners worldwide, CyberArk is a vital security partner to more than 6,770 global businesses, including:

More than 50% of the Fortune 500
More than 35% of the Global 2000

CyberArk has offices in the U.S, Israel, U.K., Singapore, Australia, France, Germany, Italy, Japan, Netherlands and Turkey.

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