Field Force Operations Manager

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Sandoz, CA
In-Office
Biotech • Pharmaceutical
The Role

Job Description Summary

Sales Force Effectiveness Manager is responsible for optimal field force allocation over HCPs, portfolio and effective cycle planning including target setting, interaction plan and sales incentive scheme to maximize market growth.


 

Job Description

Major Accountabilities

  • Lead segmentation and targeting to optimize resource allocation.
  • Lead cycle planning process including target setting, territory design and product assignment, panel management in close cooperation with BUs.
  • Align strategic company and Business Unit objectives with sales and promotion plans and incentive schemes
  • Design and launch interaction plans in line with global guidelines, Omni Channel principles and business strategy
  • Manage Field Force productivity, capacity planning and improve quality
  • Ensure Field performance tracking in terms of performance KPIs, ROI analytics and cycle target attainment.
  • Develop and run field sales incentive (base, special, V&B) calculation, correction and approval process.
  • Set up CRM infrastructure in close alignment with Regional Commercial Excellence team.
  • Supervise CRM system management including product assignment, user and
    employee management and overall system maintenance.
  • Drive the systematic generation of insights and generating recommendations for the business to improve sales force efficiency.
  • Reporting of technical complaints / adverse events / special case scenarios
    related to Sandoz products within 24 hours of receipt

Key Performance Indicators (KPIs)

  • Management of systems to ensure accurate reporting
  • Achieving optimal national patient access outcomes.
  • Accurate Sales target and incentive process
  • OCE KPIs
  • SCOUT interaction plan and panel submission

Ideal Background:

Education and Qualifications

  • MA University degree on Economics/Business/Statistics

Languages

  • Hungarian – native/fluent
  • English – fluent

Experience

  • Commercial experience and/or leadership experience in Healthcare Data Management & Systems
  • Sales in Healthcare / Pharma / related business
  • 5+ years of relevant experience in Data Science
  • Ability to work and lead (a cross-functional team) in a matrix environment
  • Developing health economic models and conducting evidence generation projects to support HTAs
  • Experience working cross-functionally and trans-nationally
  • Market and customer intelligence
  • Project Management Competencies

Technical / Functional Skills

  • experience with using large datasets
  • knowledge of maintenance and regular use of different databases (IQVIA sales databases, CRM system databases)

You’ll receive:  

Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well. 

 

Why Sandoz? 

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!  

 

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably. 

 

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported! 

 

Join us! 

 

Commitment to Diversity & Inclusion (hard coded in Workday) 

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. 

 

#Sandoz 


 

Skills Desired

Agility, Cross-Functional Collaboration, Data Analysis, Employee Development, External Orientation, Finance, Financial Analysis, Healthcare Sector Understanding, Health Economics, Health Policy, Health Technology Assessment (HTA), Innovation, Market Access Strategy, People Management, Pricing Strategy, Public Health, Real World Evidence (RWE), Regulatory Affairs, Reimbursement Strategy, Research Methodologies, Results-Oriented, Statistical Analysis, Strategic Partnerships

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The Company
HQ: Basel
110,000 Employees
Year Founded: 1996

What We Do

Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.

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