Field Engineer

Posted 16 Days Ago
Be an Early Applicant
Paris, Île-de-France
Senior level
Cloud • Digital Media
The Role
As a Field Sales Engineer, you will drive the technical evaluation during the sales process, manage complex client relationships, provide pre-sales technical support, and collaborate closely with the sales team to design and present appropriate solutions. You will also offer training and support to customers, identify technical issues, and represent Kramer products at trade shows.
Summary Generated by Built In

Kramer France is looking for a passionate and experienced Field Sales Engineer to join the team! This position provides pre-sales technical and design support for all Kramer products and works closely with industry partners with the primary focus on building and presenting technical solutions. This position partners closely with regional sales managers and business development and works within the national territory. This position reports directly to the Sales Director, France
The ideal candidate will have strong planning, critical thinking, and presentation skills, and will have existing technical knowledge as well as a strong understanding of the full sales lifecycle. You will be predominantly be responsible for pre sales activities and to some extend support to customers by e.g. deliver training.
What will your job look like?

  • Manage and drive the technical evaluation stage of the sales process, including and not limited to, presentations and demonstrations, communication, design, and working closely with the sales team as a key technical advisor
  • Act as lead sales engineer during the pre-sales process through solution implementation
  • Provide support to the sales team in identification, solution design, and customer presentation for sales opportunities
  • Review project designs and recommend appropriate Kramer product solutions
  • Provide on-site/remote support to capture worksite details and create detailed Scope of Work for all projects
  • Identify all technical issues for customers/accounts to help ensure customer satisfaction through all stages of the sales process
  • Provide second line support to the Customer Service Engineers team
  • Support in driving product demand creation delivered through Pro AV and extensive IT network of resellers
  • Participate in trade shows and events as needed, sharing information on Kramer products and services


Requirements:

  • 5+ years’ experience in technical/ field sales engineering, with focus on managing high-level,
  • complex client relationships from supply chain to end-user
  • Extensive technical background is required, with strong understanding of professional A/V integration services and practices, AV platforms, networking, streaming, and IT value chains
  • CTS (required) or CTS-D (preferred) Certifications
  • Strong understanding of AV Room Control Systems including serial and IP communications
  • Ability to read and interpret project Floor Plans and System Flow line drawings


advantage:
Demonstrated ability to identify and develop manufacturer's representative, distributor, reseller, and strategic consultant relationships through interpersonal communications.
 

Top Skills

Av
Networking
The Company
HQ: Airport City, IL
449 Employees
On-site Workplace
Year Founded: 1981

What We Do

Kramer audio visual experiences power creativity, collaboration, and engagement. From AVSM to advanced cloud-based communication, collaboration and control solutions, Kramer creates audio visual experiences that are more engaging, more inclusive and more connected than ever before. Headquartered in the heart of Startup Nation - Tel Aviv, Israel with locations around the world, Kramer’s audio visual experts are designing the future of engagement technology. Physical and digital boundaries have blurred. But no matter how hybrid our world becomes, our desire for real, human connection will never cease. Kramer’s intuitive, seamless technology breaks down walls, bridges gaps, and makes people feel closer together even when they’re far apart.

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