Field Coordinator

Reposted 8 Days Ago
Be an Early Applicant
Wilmington, DE
In-Office
19-19
Entry level
Healthtech
The Role
The Field Coordinator facilitates client admissions and caregiver onboarding, conducts home visits, manages calls, and maintains records.
Summary Generated by Built In

Help at Home is hiring a Field Coordinator - we offer weekly pay Starting at $19.00 an hour! 
Help at Home, LLC is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.
Summary:

We are seeking a Field Coordinator to facilitate the completion of new client admission packets and caregiver onboarding paperwork, either in person or virtually. This role includes conducting home visits to ensure clients receive high-quality care services from Help at Home. Additionally, the Field Coordinator supports the Intake Department by handling incoming phone calls and assisting with various administrative intake tasks.

Responsibilities

  • Conduct in-person or virtual visits to client homes to complete new client admission packets and perform routine quality assurance check-ins.
  • Facilitate the completion of onboarding paperwork for new caregivers, ensuring accuracy and compliance.
  • Manage incoming phone calls, providing assistance or redirecting inquiries to the appropriate departments as necessary.
  • Maintain accurate and up-to-date records in the designated database for client admissions and caregiver onboarding requests.
  • Document and submit detailed reports of home visits and other field activities in the AMS system in a timely manner.
  • Provide administrative and clerical support to the Intake Department, including data entry, file management, and other intake-related tasks as needed.

Minimum Qualifications

  • High school diploma or GED
  • Valid driver's license
  • Access to an insured and reliable vehicle or public transportation
  • Active and current auto insurance
  • Ability to travel within the service area on weekdays between 8:00AM - 5:00PM
  • Proficient computer skills
  • Customer service experience and skills

Benefits:

Our team is the foundation of our work. We offer:

  • Weekly pay
  • Direct deposit or cash card offered
  • Healthcare, dental, and vision insurance
  • Paid time off
  • 401k
  • Ongoing, in-depth training opportunities
  • Meaningful work with clients who need your help
  • Career growth and experience with an industry leader with 40+years of history in a high-demand field
  • Office Hours: 8:00a.m.-5:00p.m.

Field Coordinators must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.

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The Company
HQ: Chicago, IL
4,615 Employees
Year Founded: 1975

What We Do

In our 45+ year history, Help at Home has provided care for individuals, helping them to remain independent and able to live their best lives in their own homes. Our clients have always been like family. As the leading national provider of high-quality, relationship-based home care for seniors and people living with disabilities, we’re uniquely positioned as the home care company of choice.

Our person-centered home care services create Great Days and Meaningful Moments for individuals, while also driving high-quality, low-cost outcomes. We provide in-home, community-based care in 13 states and 169 locations with the help of 30,000 highly trained, compassionate caregivers who have relationships with 67,000 clients.

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