Field Based HSS Coordinator - Dallas, TX

Reposted Yesterday
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Dallas, TX, USA
In-Office
24-43 Hourly
Senior level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Coordinates integrated care for Medicaid members by conducting face-to-face assessments, identifying unmet needs, arranging services, developing service plans, and advocating for appropriate care. The role requires extensive field travel to homes and community settings, timely documentation, organizational skills, Microsoft Office proficiency, reliable transportation, and experience serving ABD/SSI populations or clinical healthcare experience.
Summary Generated by Built In
Requisition Number: 2391417
Join Us at our Virtual Job Fair to learn more about this position!
Tuesday, November 3rd | 12pm - 2pm CDT
Register here: https://uhg.hr/c&stexasjobfair-nov26
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
In this Field based HSS Coordinator role, will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs.
This is a Field Based position with a Home-Based office.
Areas: Dallas SDA
If you reside within 100 miles of Dallas, TX you will have the flexibility to work a Hybrid/Field schedule as you take on some tough challenges.
Primary Responsibilities:
  • Complete face-to-face assessments in members' homes to address unmet needs
  • Travel up to 75% of the time, including travel up to 100 miles from the assigned work location, to meet business needs
  • Meet documentation and turnaround times based on state contractual requirements
  • Time management and organizational skills
  • Coordinating members' services
  • Ability to create, edit, save and send documents, spreadsheets and emails
  • Reside within commutable distance of assigned duties
  • Works on Service Plan

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Must possess one of the following:
    • High School Diploma/GED (or higher) AND 5+ years of experience working with ABD/SSI population within a clinical health care role
    • Associate's degree with 3+ years of clinical experience
    • Unrestricted LPN/LVN license in the state of TX with 3+ years of clinical experience
    • CHW certification with 3+ years of clinical experience
  • Intermediate level of proficiency with Microsoft Office, including Word, Excel, and Outlook
  • Access to reliable transportation and the ability to travel up to 75% of the time in this 'assigned area' to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices
  • High speed internet in place of residence
  • Must be willing to use approved assessment technologies, including AI-assisted tools, to perform and document functional assessments

Preferred Qualifications:
  • LVN/LPN License in state of Texas
  • Ability to create, edit, save and send documents, spreadsheets and emails
  • Reside within commutable distance of assigned duties
  • Works on Service Plan

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $24.00 to $43.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #RED

Skills Required

  • High school diploma/GED or higher and 5+ years of experience working with the ABD/SSI population in a clinical healthcare role
  • Associate degree and 3+ years of clinical experience
  • Unrestricted Texas LPN/LVN license and 3+ years of clinical experience
  • CHW certification and 3+ years of clinical experience
  • Intermediate proficiency with Microsoft Office, including Word, Excel, and Outlook
  • Reliable transportation and ability to travel up to 75% within the assigned area
  • High-speed internet at the residence
  • Willingness to use approved assessment technologies, including AI-assisted tools
  • Texas LVN/LPN license
  • Ability to create, edit, save, and send documents, spreadsheets, and emails
  • Residence within commuting distance of assigned duties

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Paid time off is often regarded as generous, with meaningful accrual and flexibility to use it. While practices can vary by team, the overall time-off offering stands out as a relative strength.
  • Retirement Support — A 401(k) plan with employer matching is available and generally well-regarded for supporting long-term savings. It remains valuable, though candidates should verify the current match formula.
  • Parental & Family Support — Programs such as parental leave, family medical leave, and adoption assistance are included as notable elements of the total rewards package. These resources can meaningfully support work-life balance when applicable to the role and location.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
Cebu, Philippines
Davao, Philippines
Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
Chennai, India
Dallas, TX
Detroit, MI
Dublin, Ireland
Hartford, CT
Houston, TX
Hyderabad, India
Jacksonville, FL
Las Vegas, NV
Letterkenny, Ireland
Louisville, KY
Madison, WI
Minneapolis, MN
Nashville, TN
New Delhi, India
Philadelphia, PA
Phoenix, AZ
Pune, India
Raleigh, NC
San Diego, CA
Washington, DC
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