Work Schedule
Standard Office Hours (40/wk)
Environmental Conditions
Able to lift 40 lbs. without assistance, Laboratory Setting, Office, Will work with hazardous/toxic materials
Job Description
At Thermo Fisher Scientific, we believe in pushing the boundaries of what is possible. As a Field Applications Scientist, you will play a crucial role in bridging the gap between our innovative products and our customers' needs. This is a fantastic opportunity to work with a team that values teamwork and dedication, ensuring that our solutions are implemented flawlessly.
How will you make an impact?
This opening is for a Human Leukocyte Antigen (HLA) experienced and self-motivated individual to support Thermo Fisher Scientific’s Transplant Diagnostics (TDX) division as a Field Application Scientist. As a member of the Asia Pacific Commercial team, the candidate will work within a multi-disciplinary matrix team that includes technical support, regional sales representatives, marketing, product development scientists, and software engineers.
Responsibilities
- Provide expert-level field applications support to customers across the Asia Pacific region.
- Conduct on-site training sessions and workshops for customers to demonstrate the full potential of our products.
- Prepare and present technical seminars to existing and new customers.
- Conduct and participate actively in TDX’s annual initiatives and priorities through key activities that center around the facilitation of field-based product demonstrations, product training, and product troubleshooting.
- Collaborate with internal teams to determine customer needs and drive product improvements.
- Act as ‘Voice of Customer’ and provide valuable feedback to departments such as Technical Support, R&D, and Marketing.
- Develop new applications applying Thermo Scientific TDX offerings, including building proficiency with new TDX product lines and software applications through self-learning, practical experience via travel to TDX headquarters, and through direct interaction with Sr. FAS colleagues, TDX R&D staff and/or Product Management in advance of product commercialization.
- Represent Thermo Fisher Scientific by clearly and consistently demonstrating Thermo Fisher Scientific mission, vision, values and objectives to both our employees and end-user customers.
Requirements
- Bachelor’s Degree, or greater, in the Biological or Chemical Sciences required.
- At least 3 years of work experience in related field required. Preferred proven experience working in an HLA Laboratory or related HLA experience.
- Candidate must reside within the designated territory, preferably within Australia.
- Experience and knowledge of TDX’s Antibody Detection and/or Molecular Typing products is preferable.
- Strong understanding of Microsoft Office Suite, specifically Word, Excel, and PowerPoint.
- Communicate effectively in English, both written and verbal.
- Outstanding problem-solving skills and the ability to work independently and as part of a team.
- Expectation to travel >60% of time within Australia and around the Asia Pacific region to support customer needs.
Benefits:
We offer competitive remuneration, an incentive plan and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.
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What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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