Field Applications Engineering Manager

Posted 8 Days Ago
Be an Early Applicant
Hiring Remotely in CO
Remote
155K Annually
3-5 Years Experience
Artificial Intelligence • Internet of Things
The Role
The Field Applications Engineering Manager leads a team responsible for driving the promotion and application of existing products into a dynamic and growing industry. Responsibilities include coordinating field technical support, generating technical documentation, collaborating with sales management, driving team support for BU product strategy, participating in customer meetings, maintaining application understanding, developing team technical acumen, and owning special projects.
Summary Generated by Built In

Job Title:

Field Applications Engineering Manager

Job Description:

Why work at Entegris?

At Entegris, we use advanced science to enable technologies that transform the world, and we are seeking employees who have the drive to continue that mission.

Lead. Inspire. Innovate. Define Your Future. Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization — not just when it’s convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.

Entegris is a values-driven culture, and our employees rally around our core PACE values: People  Accountability Creativity Excellence

 

The Role: 

The Field Applications Engineering Manager leads a team responsible for driving the promotion and application of existing products into a dynamic and growing industry. Key to this support is a thorough understanding of our products, the industries we serve, and our customers. That understanding is used to drive direct communication between the customers, sales, engineering, manufacturing, and other internal departments, working directly with team members to support their assigned areas of interest in alignment with BU objectives and commercial strategies. This role will be based at the Colorado Springs Manufacturing Center of Excellence. 

 

What You’ll Do: 

  • Coordinate field technical support for application related problems of Entegris products. 

  • Generate and/or present various technical documentation (evaluation reports, analysis, industry studies, Entegris generated data) related to a product or application for a sales or strategic opportunity.  

  • Communicate and collaborate closely with Sales management and team members. 

  • Drive a team to support Account Management in the execution of BU product strategy in the field for targeted territories and markets to capture new or maintain existing business. 

  • Participate in regular meetings with the customers as needed, the internal teams (AM, FAE, Sales, BU) and share customer/Entegris feedback, measure progress, drive a solution and/or enhance communication for product evaluations and application issues. 

  • Maintain a high level of application understanding (including competition, application development and products) to give recommendations on current product issues, future product trends and application demands. 

  • Drive programs that develop a high level of team technical acumen, intimacy and confidence with both customers and other Entegris employees. 

  • Escalate and provide problem solving support for the teams. 

  • Own special projects as needed in support of BU/Engineering activities. 

  • Develop team members through coaching, mentoring and regular feedback.  

 

What We Seek: 

  •  Bachelor’s degree in a technical discipline such as, but not limited to, Mechanical, Manufacturing, Electrical, Chemical or Materials Engineering or an equivalent combination of training and experience; or a demonstrated capability to perform the duties of the job. 

  • Minimum of 3 years’ experience in a multidisciplinary company customer facing role is an advantage. 

  • Basic mechanical drafting experiences in layout capability. CAD (Solid Works) capability is a plus. 

  • Capable of traveling and working independently in a variety of settings. 

  • Collaborative, team oriented, strong ability to work well with others.  

  • Very good proficiency using standard suite of Microsoft Office products. 

 

Outstanding Candidates Will Have: 

  • Customer service mentality with both internal and external stakeholders. 

  •  Ability to solve and communicate, both verbally and written, complex problems where judgment is required in resolving and making recommendations. 

  • Working knowledge of the capabilities and limitations of common manufacturing technologies and parts fabrication techniques. 

  • Flexibility to adapt to work environment, work force, and customers’ needs. 

  • Strong knowledge of semiconductor manufacturing and relates process. 

  • English skills - able to communicate effectively through conversation, oral presentations, and written reports. 

  • Strong critical thinking skills, creativity, and curiosity. 

  • Positive and consultative demeanor with strong work ethic and the ability to interact with technical and non-technical resources 

  • Knowledge and experience in safe working practices for both laboratory and wafer manufacturing environments. 

 

What We Offer:

At Entegris, we invest in providing opportunity to our employees and promote from within. The new hire in this role will have the potential to grow and create relationships across the organization and be recognized for demonstrated success and adherence to company PACE values.

Our total rewards package goes above and beyond just a paycheck. Whether you’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

  • Salary in the $155,000K-195,000K/year range with actual pay dependent on candidate overall skills for the role.
  • Annual Bonus Eligible.
  • A 401(K) plan to help you plan for your future with an impressive employer match that's all yours - no vesting!
  • Great health, dental and vision insurance packages to fit your needs to ensure you're happy and healthy.
  • Company anticipates the application window closing approximately 5 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require Company to shorten or extend the application window 
  • Flexible work schedule and 11 paid holidays a year.
  • Paid time off (PTO) policy that empowers you to take the time you need to recharge.
  • Education assistance to support your learning journey.
  • Eligibility to participate in stock purchase plan.
  • Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence.

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.

Top Skills

C++
Java
Python
SQL
The Company
HQ: Billerica, MA
5,786 Employees
On-site Workplace

What We Do

Artificial intelligence, augmented reality, Internet of Things – these are not just trends, they are drivers changing the way people live across the globe. With these new drivers and the increasing speed of innovation, there comes an expectation for higher-quality, higher-performing technologies at a faster pace.

Every day, and for more than 50 years, Entegris’ singular mission has been to help customers utilize our advanced science-based solutions to support demand drivers; to innovate faster and more efficiently; and ultimately to transform the world. Through the power of our solutions and technology expertise, Entegris provides customers with innovative, science-based solutions to their toughest technology challenges.

Headquartered in Billerica, Massachusetts, Entegris employs approximately 5,800 people worldwide, with roughly half employed in Asia-Pacific or Europe.

With research and development, customer service, analytical labs, and manufacturing in Asia-Pacific, North America and Europe, Entegris supports customers around the globe as they take technology to the next level.

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