Job Title: Field Application Engineer, Sr. Staff
Office Location: San Jose, CA
Job Type: Full-Time
Work Model: Onsite
About SK hynix America
At SK hynix America, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape.
We're looking for innovative minds to join our mission of shaping the future of technology. At SK hynix America, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change – we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing.
Key Responsibilities:
- Provide dedicated field application technical support for new HBM customers.
- Drive HBM product quality and stabilization, in collaboration with RAS support teams.
- Manage field quality control for current HBM products and future HBM generations.
- Lead and coordinate HBM product quality or technical enabling meetings with customers (weekly, monthly, quarterly).
- Support new HBM projects with technical, quality material, and customer documentation.
- Align roadmaps and collaborate with ecosystem partners to support customer success.
- Deliver customer-specific specification support and technical guidance.
- Work with headquarters to properly engage with and enable customer projects
Minimum Qualifications:
- Bachelor’s degree in Computer Engineering or Electrical Engineering .
- 5+ years of experience in the semiconductor industry.
- Strong communication and strong personal relationships skills to coordinate between global customers and HQ in Korea.
- Understanding of whole technical development phases of HBM/DRAM and knowledge of AI applications using HBM/DRAM
- Willingness to travel and to build positive relationships with customers as needed.
- Proficiency with Microsoft Office tools (Word, PowerPoint, Excel).
Preferred Qualifications:
- Master’s degree in Computer Engineering or Electrical Engineering
- Background in design, test, or product engineering with understanding of HBM/DRAM architectures and specifications
- Debug skills and understanding of lab equipment for validation
- Experience with JEDEC standard specification or product planning
Benefits:
- Top Tier health insurance at no employee cost
- Paid day offs: PTO + Company Holidays + Happy Fridays
- Paid Parental Leave Program
- 401k Matching
- Educational reimbursement up to $10,000 per year
- Donation Matching and volunteering opportunities
- Corporate discount programs
- Free Breakfast/Lunch/Dinner provided to employees
Equal Employment Opportunity:
SKHYA is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
Compensation:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Pay within the provided range varies by work location and may also depend on job-related skills and experience. Your Recruiter can share more about the specific salary range for the job location during the hiring process.
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What We Do
Semiconductors are essential to all IT products, and its performance often determines the performance of the final products. SK hynix is a global leader in producing semiconductor, such as DRAM, NAND Flash and CMOS Image Sensors. With these technology driven semiconductor products, SK hynix has consistently led the industry and is now the second largest memory chip maker worldwide.
IT devices become more pervasive as new imaginative and innovative IT products continue to grab imagination and desires of consumers. SK hynix has enhanced its competency with the best level of technology and a wide range of business portfolios in order to satisfy all those demand from customers. As a member of SK Group*, SK hynix is aiming at becoming the world’s best semiconductor company. SK hynix America Inc. operates as a subsidiary of SK Hynix Inc.
*SK Group is one of South Korea's top five industrial conglomerates.
It has about 40 affiliated companies, ranging from energy, telecommunications, finance, to construction.
