At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job DescriptionWe are hiring a Senior Manager that directly and through staff, manages and coordinates the operational activities for the Fiduciary Review Group - Administrative Review team. Ensures quality service and effective securities operations activities for all supported internal and external customers. Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals. Administers corporate policies and procedures and ensures compliance with applicable laws and regulations. Participates in the preparation of the department's budget, and is accountable for managing expenses and actively contributing to the achievement of department net income goals. Proactively manages operational risks associated with span of responsibility, including the identification of control gaps and the design of operational controls to mitigate risks and financial exposure to the organization. Participates in the review and recommendation of operational systems and procedures affecting assigned units, and coordinating system conversions from an operations perspective.
Job Highlights
The Fiduciary Review Group (FRG) is responsible for completing administrative account reviews (both initial and periodic) for Personal Trust accounts. As a manager of the FRG Administrative Review Team, you will:
Manage the administrative review team of individual contributors (10 – 15 direct reports; provide guidance to and oversight for entire team of 17-20);
Oversee continued development of team members including monthly 1x1 meetings;
Manage assignment of workloads to team members;
Lead monthly team meetings to communicate updates and changes that affect the FRG team;
Handle questions from BL partners;
Be a resource and make decisions as necessary for FRG team to address questions during the administrative review process;
Have thorough knowledge of Personal Trust procedures and understand review process;
Represent FRG at meetings with Business Line partners and leadership and identify potential issues that affect or could affect FRG admin review process;
Identify potential risks and escalate for discussion or resolution as appropriate;
Create and present training materials for reviewers;
Run various reports on weekly/monthly cadence as appropriate;
Promote consistency of review process across team;
Troubleshoot or escalate issues that arise with systems and processes;
Drive team initiatives; and
Address ad hoc items as they arise or are assigned.
This position is expected to meet or exceed onsite work expectations for hub-based employees (60%+ of available work days/month in the office.)
Basic Qualifications
- Bachelor's degree in accounting or finance, or equivalent work experience
- Seven or more years of experience in trust and securities operational functions
- Five to seven years of management experience
Preferred Skills/Experience
- Advanced knowledge of trust and securities operational functions, systems, procedures, products and services
- Advanced knowledge and understanding of legal, regulatory and accounting principles which directly affect Wealth Management & Securities Services business lines and clients
- Strong analytical, problem-solving, organizational and project management skills
- Effective interpersonal, verbal and written communication skills
- Excellent supervisory and management skills, including a well-developed knowledge of human resources
- Ability to manage multiple, unrelated tasks
- Additional three or more years experience managing Managers preferred
Location Expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Skills Required
- Bachelor's degree in accounting or finance, or equivalent work experience
- Seven or more years of experience in trust and securities operational functions
- Five to seven years of management experience
- Thorough knowledge of Personal Trust procedures and the administrative review process
- Ability to meet onsite work expectations (3+ days per week / 60%+ of work days)
- Advanced knowledge of trust and securities operational functions, systems, procedures, products and services
- Advanced knowledge of legal, regulatory and accounting principles affecting Wealth Management & Securities Services
- Strong analytical, problem-solving, organizational and project management skills
- Effective interpersonal, verbal and written communication skills
- Excellent supervisory and management skills, including knowledge of human resources
- Ability to manage multiple, unrelated tasks
- Additional three or more years experience managing Managers
US Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about US Bank and has not been reviewed or approved by US Bank.
-
Retirement Support — The package pairs a pension with a matched 401(k), strengthening long‑term financial security. Retirement programs and other financial safeguards are presented as comprehensive.
-
Leave & Time Off Breadth — Paid vacation, sick time, numerous holidays, and dedicated volunteer hours provide meaningful time away. Additional time off with tenure and options to expand PTO bolster flexibility.
-
Healthcare Strength — Medical, dental, and vision coverage with HSA/FSA options and wellness resources are described as robust. Health insurance is characterized as top‑notch in multiple descriptions.
US Bank Insights
What We Do
We believe in putting people first, and our dedication to making ethical decisions and doing the right thing is at the heart of what we do. We're proud to be named by Ethisphere as a 2018 World's Most Ethical Company.
