JOB SUMMARY
Performs in-depth system tests as assigned by an FID Supervisor or the FID Data & Systems Manager to support the various areas in the department with system questions.
ESSENTIAL DUTIES
The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary.
- Performs in-depth system tests as assigned by an FID Supervisor or the FID Data & Systems Manager to support the various areas in the department with system questions
- Maintains appropriate levels of documentation regarding system changes and updates
- Assists with special projects and technical reports for resolving problems
- Provides progress reports and recommending actions as requested
- Recommends new controls by identifying gaps and opportunities for improvement regarding processes and procedures
- Participates in job specific training and other various Bank training programs, as necessary
- Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
- Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
- Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
Qualifications
QUALIFICATIONS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
- A self-starting team player who possesses a High School Diploma or G.E.D. and 4 years’ banking experience
- A four year college degree from an accredited college or university and prior experience working with Jack Henry, VERTEX and Yellow Hammer are preferred
- Basic keyboarding, typing 40-50 wpm and office equipment
- Strong knowledge of personal computers and familiarity with word processing and spreadsheet software
- Proficient with queries using multiple software systems
- Attention to detail and a high degree of mental concentration for performing multiple tasks with numerous interruptions
- Excellent organizational, verbal and written communication and customer relations skills
- Ability to multi-task and meet deadlines
- Bilingual in English and Spanish is desired
ORGANIZATION
- This position reports to the FID Data & Systems Manager
- This position does not oversee other positions
TRAINING REQUIREMENTS
All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.
COMMUNITY INVOLVEMENT
Lone Star National Bank’s Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.
LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.
Management reserves the right to change this position description at any time according to business needs.
Skills Required
- High school diploma or GED
- Four years of banking experience
- Basic keyboarding and typing skills of 40–50 words per minute
- Knowledge of personal computers and familiarity with word processing and spreadsheet software
- Proficiency with queries using multiple software systems
- Strong organizational, verbal, written communication, and customer relations skills
- Ability to multitask and meet deadlines
- Four-year college degree from an accredited college or university
- Experience with Jack Henry, VERTEX, and Yellow Hammer
- Bilingual English and Spanish
What We Do
Lone Star National Bank is a full-service independent community bank providing retail and business banking services across the Rio Grande Valley and San Antonio, Texas. Founded in 1983, its mission is to be a respected leader in financial services, committed to building customer relationships and helping the south Texas community prosper financially through an array of financial products and services.
