- Manage customers' fiat currency deposits and withdrawals on the exchange platform, be responsible for overseeing and executing the transfer of fiat currency into and out of the exchange
- Reconcile daily fiat balances between the exchange system and bank accounts
- Resolve customer inquiries related to payment processing
- Analyse and highlight exceptional items related to settlements and collaborate with cross functional teams and banking partners to resolve the issues in a timely manner
- Support future development efforts by testing new product offerings
- Provide performance reports and analysis with metrics for assessing performance and improvements
- Support the accounting team with reconciliations and other payment-related activities
- Review settlement operations and suggest areas of improvements and automations
- Support on ad-hoc requests from the operation team or cross functional teams
- Bachelor's degree in Finance, Accounting or a related field.
- At least 7-10 years of experience in fiat operations, preferably in cryptocurrency, banking, payment services, or fintech industries
- Proficient in financial reconciliation and accounting principles
- Strong attention to detail and ability to work with large data sets
- Excellent problem solving skills and ability to work under pressure
- Familiarity with MAS regulations and compliance procedures is a plus
- Ability to work independently and collaboratively in a fast-paced environment
- Strong prioritization skills and willingness to roll up one's sleeves to get the job done
- Proficiency in English, written and spoken
Nice to Haves
- Bonus points if you have previously worked at a crypto exchange
- Experience working across time zones and cross cultural teams
- Competitive total compensation package
- L&D programs and education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
OKX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.
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Fair & Transparent Compensation — Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
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Healthcare Strength — Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
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Wellbeing & Lifestyle Benefits — Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.
OKX Insights
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What We Do
Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.
