F&I Manager

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Phoenix, AZ
In-Office
Automotive
The Role

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Kia Phoenix, Bell Rd, a Ken Garff Automotive Dealership, is currently looking for talented F&I Manager that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.

As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!

Here’s why you’ll want to work here:

  • Great culture and real career growth
  • Competitive compensation package
  • Opportunity to work with one of the largest family owned group of dealerships
  • Paid Time Off and 401k with Company match
  • Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
  • Year-end bonus program for all employees (Garff Giveback)
  • Employee discounts on Vehicle Purchase, Parts, Service and More!

Here’s what you’ll be doing:

  • Secure the sale of the vehicle and protect the front-end gross. Treat every customer in a friendly, professional manner, regardless of the customers financing or purchasing decision, or credit ability.
  • Learn and adhere to the Ken Garff F&I Policies and Procedures.
  • Maintain minimum acceptable standards with regards to the sale of F&I products and financing. These standards are defined by both income levels and penetration levels.
  • Establish and maintain good working relationships with several lending sources.
  • Submit all paperwork to and obtain approval from finance sources on all finance deals.
  • Finalize all paperwork necessary in the car deal in a timely manner and submit to the accounting office. Do everything possible to ensure accuracy of information.
  • Maintain a Daily Operating Control and review regularly with General Manager.
  • Acquire required insurance licenses and keep them current.
  • Provide Sales Managers with an average interest rate on a monthly basis to be used in computing customer payments.
  • Set up and maintain an adequate program which will ensure a 100-percent turnover ratio to the F&I department.
  • Attend and participate in sales meetings. Instruct salespeople in proper endorsement of F&I products and dealership financing.
  • Attend and participate in daily “Save-A-Deal” meetings with other managers. Attend and participate in any other manager meetings.
  • Maintain up-to-date manual including current lender rates and incentives, current factory program and incentives, prices on all F&I products, and any other pertinent information.
  • Assist in any customer claims on any of the F&I products and follow up to make sure that claim is resolved in a satisfactory manner.
  • Set up monthly forecasting in conjunction with the sales department forecasting. Use the forecast to establish monthly objectives.  Meet those monthly objectives.
  • Maintain insurance files including policies, rates, claim forms, and procedures.
  • Collect and safeguard all money and fees required in the transactions.

 Here’s what you’ll need:

  • 2 or more years of experience in a dealership F&I Department, selling of financial services, or auto sales
  • Must be able to provide references upon request
  • High School diploma or equivalent, college degree preferred
  • Ability to read and comprehend instructions and information
  • Professional personal appearance
  • Excellent communication skills and detail oriented
  • Ability to sell a minimum quota according to the dealership standards

We are an Equal Opportunity Employer

(( We Hear You ))

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The Company
HQ: Salt Lake City, UT
1,846 Employees
Year Founded: 1932

What We Do

Ken Garff founded his business in 1932 upon the principles of honesty, integrity, personalized customer service, and being a good corporate citizen. Today, Ken Garff has more than 50 locations throughout Utah, Texas, Iowa, Nevada, Michigan, and California.

To distinguish and strategically position its dealerships, Ken Garff recently retooled its brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You."​

Despite the company's growth and changes within a challenging market place, Ken Garff is going to great lengths to keep alive and well the principles upon which Ken founded the company, of providing an unsurpassed experience for every customer, every time.

Ken Garff believes in giving back to the communities in which it serves. Since Ken founded his business over 81 years ago, the company has given millions of dollars and thousands of hours to schools, charities and community organizations.

Why Work for Ken Garff?

Ken Garff recognizes the importance of a benefit program that provides protection to our employees and their families. A comprehensive benefits program has been created to fulfill a wide range of needs.

Benefits available to employees include:

• Competitive Compensation Package
• Medical , Dental and Vision
• 401K Plan with Company match
• Paid Time Off
• Holiday Pay
• Volunteer Time Off Program
• Year-end bonus program for all employees
• Personal Wellness Plan
• GarffCare Roadside Assistance Program
• Discounts on Parts and Service and More!

Ken Garff is an Equal Opportunity Employer

((We Hear You))

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