Primary Arms

FFL Specialist

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Pearland, TX

In-Office

Retail

Primary Arms is a leading manufacturer and retailer (online & brick-and-mortar) as well as wholesale distributor (B2B) i

The Role

Job Overview
The FFL 4473 Specialist is responsible for performing administrative-related duties on a professional level and works closely with the FFL Processing Supervisor / FFL Processing Manager. This position predominantly carries out responsibilities in the following functional areas: Reviews ATF form 4473’s, communicates with Storefront, FFL department and Compliance.
This is a full-time position with daytime hours. Some non-standard work shifts may be required.Responsibilities and DutiesThis person will communicate with customers and internal departments to perform the following:

Ability to act as a checks and balance support to company store-level department to ensure company remains in compliance.
Ensure store-level department accurately completes all required sections of ATF form 4473 and compiles supporting documentation in accordance with federal regulations prior to finalizing sale approval.
Ensures second and final 4473 reviews are completed in a timely and accurate manner.
Ability to utilize attention to detail to locate and coordinate corrections for ATF form 4473 errors.
Ensures all ATF form 4473 errors are valid and appropriately logged.
Ability to accurately identify/locate and pull firearm(s) from shelves to fulfill customer orders.
Compile and submit weekly reports for all ATF Form 4473 error data to appropriate departments.
Compile and submit appropriate documentation correspondence to local law enforcement & regulatory agencies as needed.
Coordinate and lead all new hire training for store-front associates on ATF form 4473.
Ability to maintain calm, professional demeanor and work ethic during high volume traffic while multi-tasking.

Successfully work with diverse personalities to meet company goals to provide high quality customer experience.
Proficient in regulatory interpretation and application.
Safely handle weapons in preparation for customer inspection.
Must be proficient in navigating/understanding supporting ATF form 4473 processing sites to efficiently process 4473 forms and support team (Orchid, 4473 Cloud, Körber, NetSuite)
Adheres to company Compliance Policy for “Override Request’s” appropriately.
Complies with company policies, procedures, and standards.
Handle Multiple Sale form & Bound Book disposition corrections, uploads supporting form 4473 documents to appropriate applications.
Perform other related duties, as needed, within the Primary Arms team.

Skills and QualificationsThe incumbent must demonstrate proficiency in the following areas:

Ability to meet Federal requirements for handling and processing firearm transactions quickly and efficiently.
Professional & pleasant demeanor
Ability to handle pressure.
Ability to work as an integral part of a team.
Adaptable, flexible, and dependable
Analytical problem-solving skills
Effective decision-making ability
Advanced PC skills
Excellent email etiquette
High degree of productivity
Ability to maintain a high level of accuracy.
Excellent attention to detail, well organized and able to adhere to deadlines.
Excellent communication, interpersonal, and leadership skills with the ability to communicate effectively across departments.
Firearms proficiency/experience
Aptitude to learn our business.
Ability to lift/carry 50 pounds.