By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.
THE ROLE:
Join the Genius team powering fan engagement with smart ads, AI-driven broadcasts, epic stats, and gamified experiences.
We’re looking for a Feed Assurance Team Lead to build and lead a high-performing Feed Assurance team from the ground up. You’ll ensure timely, accurate, and consistent monitoring of live sports data feeds while shaping the team’s culture, structure, and performance standards. This role is ideal for a detail-oriented professional with operational awareness, leadership skills, and the ability to thrive in fast-paced environments.
WHAT YOU'LL DO:
Build, lead, and support the Feed Assurance team in monitoring, validating, and escalating sports data feed issues
Manage workloads to ensure SLAs and KPIs are consistently met
Act as the first point of escalation for operational feed issues, troubleshooting and coordinating resolutions
Investigate and document feed outages, delays, or discrepancies, ensuring clear reporting
Liaise with internal teams and third-party providers to resolve issues and share insights
Provide coaching, mentoring, and structured feedback to analysts, driving performance and development
Monitor provider performance, analyzing service quality to identify risks and trends
WHAT YOU'LL BRING:
Proven experience in a supervisory or senior operational role (sports data, live ops, or similar)
Demonstrated leadership skills in coaching, mentoring, and performance management
Excellent organizational skills with the ability to prioritize under pressure
Strong analytical and problem-solving skills; confident making data-driven decisions in real time
Excellent communication skills for client-facing updates and cross-team coordination
Detail-oriented mindset with a commitment to accuracy, quality, and SLA compliance
We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.
As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.
One team, being brave, driving change
We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.
Let us know when you apply if you need any assistance during the recruiting process due to a disability.
What the Team is Saying
What We Do
From enabling sports to better collect and manage their data, to applying it to power better fan engagement, our technology and expertise delivers the difference to more than 700 sports, betting and media partners around the world. Founded in 2001, Genius Sports is now one of the world’s largest sports technology companies with over 1,800 employees. We're headquartered in London and have offices in New York, LA, Medellin, Tallinn, Sofia, Melbourne, Bologna, Vilnius, Lausanne and Singapore.
Why Work With Us
We have one simple goal: to be the best we possibly can be.
We love people who take responsibility, who are willing to challenge the status quo but who are also open to feedback and who learn from their experiences in order to deliver meaningful, impactful results.
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Genius Sports Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
