The Role
As a Product Manager, you will define product vision, collaborate with teams, manage projects, and ensure user-centric services for government partners.
Summary Generated by Built In
About Nava
Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.
As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.
Position Summary
Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Product Manager to drive our vision forward.
You'll help us execute our mission of reimagining the digital services our government provides. Working directly with government partners and across Nava’s engineering, design, and business teams, you’ll create experiences that improve the lives of millions of Americans. You care deeply about end users and are passionate about crafting simple and usable solutions.
You'll work with government partners and cross-functional teams of engineers, designers, and project managers to set direction, scope product features, remove obstacles and barriers, and assess the business impact on a government contract.
You will be uniquely positioned and empowered to make a huge impact on Nava's mission to reimagine how our government serves its people.
You think holistically and take pride in working through highly ambiguous situations to deliver value to users. You have a strong bias towards action when faced with incomplete information and communicate transparently to build consensus internally and externally.
What you'll do
- Define the vision, goals, and measures of success for the products and services you manage
- Work with designers, business analysts, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches
- Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics
- Work closely with cross-functional teams to develop and ship projects
- Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors
- Collaborate with the project management team to prioritize roadmaps and inbound units of work
- Represent Nava’s outcome-centric and user-centric approach in discovery meetings with agencies and contractors
- Understand and communicate the needs of end users and population segments we serve and government partners we work with
- Measure product progress toward business goals or user needs and translate data insights into action
- Make tactical decisions to improve the design, define requirements, and generate stakeholder buy-in for our desired path forward
Required skills
- At least three (3) years of experience as a Product Manager of a cross-functional team
- Bachelor's degree or equivalent experience
- Experience running and/or shipping consumer web applications
- Ability to generate very strong product plans and build buy-in across the team, our government partners, and other contractors
- Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic communicator
- Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team’s action plan
- Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs
- Ability to define a product objective and logically reverse engineer the path and communications to achieve the objective
- Ability to identify market trends and shifts that will affect product direction and update plans based on future expectations
- An adaptive, empathetic, collaborative, and positive mindset
Other requirements
All roles at Nava require the following:
Legal authorization to work in the United States
Ability to meet any other requirements for government contracts for which candidates are hired
Work authorization that doesn’t require visa sponsorship, now or in the future
May be subject to a government background check or security clearance, depending on the contract
Perks working with Nava
Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
Parental leave — paid time off for new parents, plus weekly meals delivered to your home
Wellness program — full platform offering physical, mental, & emotional health resources & support tools
Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
401(k) match — Nava matches 4% of your salary to support your retirement savings plan
Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
Home office setup — company laptop & setup assistance provided via Staples for remote work needs
Utility support — monthly reimbursement to help offset eligible home office utility expenses
Learning opportunities — internal training programs and resources to help grow your professional skills
Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
Referral bonus — get rewarded when you refer great people who join the Nava team
Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
Supportive culture — A collaborative and remote-friendly team environment where people genuinely care
Location
We have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin
*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.
Stay in touch
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Please contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.
Top Skills
Cloud Infrastructure
User Experience Design
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The Company
What We Do
Nava is a public benefit corporation working to radically improve how government serves people. Formed as a team of designers and engineers in the effort to fix HealthCare.gov in 2013, Nava now works with Medicare and the Department of Veterans Affairs. With a strong research practice and a depth of experience scaling digital services, Nava helps more than sixty million people access critical government services.
We’re thinkers and designers of civic technology. We work holistically across engineering, research, design, and operations to proactively envision the services of a better future. We build with empathy and inclusion, and as we come from many backgrounds and countries ourselves, we seek and value different perspectives. We’d love for you to come join us.
