Government technology has failed citizens, public servants, and service members for decades.
Kaizen powers America’s application layer. We replace the legacy systems federal agencies run on with modern software, built with craft. The ticketing platform a resident uses to visit a presidential library. The marketplace DoW uses for counter-drone procurement to protect lives and critical infrastructure. The system a Veteran uses to access benefits. We build systems of record, of national consequence. Our AI-native modules and harness allow us to do so in weeks and months, not years.
This year, our revenue has grown 35x. Next year, our software will serve over 100 million Americans across dozens of federal agencies.
Founded in 2022 and based in New York City and DC, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital.
The RoleThe combatant commands run differently from any single service: joint staffs, compressed decision cycles when something urgent comes up, and buying authorities built for speed rather than the standard program-of-record path. Kaizen already has a version of that speed built in — the counter-drone marketplace we built for JIATF-401 went live and accredited on cuas.mil in about nine weeks. Today it serves 20 partner nations transacting under tiered visibility rules, exactly the kind of coalition, force-protection mission the COCOMs run every day. This person will own the full sales cycle across the unified combatant commands, from opening relationships inside commands through demos, procurement, and close. Given the seniority of this hire, we need someone who already knows how COCOMs buy and operate, not someone learning joint structures for the first time.
LocationBased in the DC area. Hybrid, with frequent travel to combatant command headquarters (Tampa, Colorado Springs, Honolulu, Stuttgart, and others), conferences, and partner-nation engagements — expect 30–40% travel, higher during peak seasons.
What You'll DoOwn the full combatant command sales cycle end to end, from outbound prospecting through demos, proposals, negotiation, and close
Build strategic account plans and execute Kaizen's combatant command strategy, developing a repeatable approach across the territory
Navigate the rapid acquisition pathways used across the COCOMs, including OTAs, urgent operational needs processes, and component-command task orders
Build direct relationships with staff leadership, and program offices supporting COCOM missions
Lead discovery sessions and in-person product demos, often for coalition and multinational stakeholders, comfortable presenting without SE support
Partner with Proposal & Capture and Design on solicitation responses and pricing
10+ years of DoW experience, with experience working inside a COCOM
5+ years in quota carrying sales or growth roles, with a significant majority of that time spent selling into one or more combatant commands
A full-cycle enterprise sales track record, including closing complex, multi-stakeholder deals
Experience working large deals — not just carrying a large number, but a track record of actually closing against it
Fluency navigating COCOM procurement requirements, rapid acquisition authorities, and buying cycles
Comfort demoing software independently
Proficiency with CRM sales tools like Salesforce
U.S. citizenship, given the security and eligibility requirements tied to Department of War contracts
Currently possess a U.S. security clearance. TS/SCI is preferred.
Prior experience working in a COCOM
Have strong existing relationships within a specific combatant command, preferably SOCOM, PACOM or EUCOM
Have experience operating in coalition or multinational environments, or with OTA consortiums (e.g., NSTXL, Tradewinds)
You need a mature, well-worn procurement pathway to move — COCOM buying processes for a new entrant like Kaizen are still being built, and every command runs a little differently
You're not comfortable with long stretches of relationship-building punctuated by short, urgent windows to act
You'd rather sell into one command you already know than build a portfolio across several from scratch
Extensive CONUS and OCONUS travel isn't something you want in this role
This isn't about closing another logo. It's about getting modern technology in front of the operators responsible for split-second decisions in theater — who deserve better than another decade of legacy systems.
What Kaizen OffersHealth & Insurance
100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.
$100,000 in fully paid life insurance. FSA and Dependent Care FSA.
One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.
Fertility and family-building support through Carrot.
401(k) through Guideline, with a 2% company match.
Family & Time Off
16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.
Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)
Closed for all federal holidays.
Company-wide winter break the week of Christmas.
Company offsites throughout the year.
Office & Remote Setup
Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.
$50/month commuter benefit (company contribution).
Expensed lunch while in the office.
Company-provided laptop of your choice.
Wellness
NYC employees: Fully covered gym membership at Grindhouse — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us.
Non-NYC employees: $100 per month, dedicated to gym / physical fitness reimbursement.
Stipends
$100/month utility stipend.
$500/year professional development.
$250/year recreation.
$300/quarter pet care stipend.
Skills Required
- 10+ years of Department of War experience, including experience working inside a combatant command
- 5+ years in quota-carrying sales or growth roles, primarily selling into combatant commands
- Full-cycle enterprise sales track record closing complex, multi-stakeholder deals
- Track record of closing large deals
- Fluency navigating combatant command procurement requirements, rapid acquisition authorities, and buying cycles
- Ability to demonstrate software independently
- Proficiency with CRM sales tools such as Salesforce
- U.S. citizenship
- Currently possess a U.S. security clearance, preferably TS/SCI
- Prior combatant command experience
- Existing relationships within SOCOM, PACOM, or EUCOM
- Experience in coalition or multinational environments or with OTA consortia
Kaizen Labs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaizen Labs and has not been reviewed or approved by Kaizen Labs.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is emphasized, with strong employer contributions and options like FSAs and employer‑paid life insurance. These offerings can meaningfully enhance total rewards beyond base pay.
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Parental & Family Support — Fully paid parental leave is provided for both birthing and non‑birthing parents, signaling meaningful support for growing families. A stated return‑to‑work approach further underscores family‑oriented benefits.
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Fair & Transparent Compensation — Role postings include explicit salary ranges and pay bands, improving clarity on cash compensation. Visible ranges help candidates understand where they might slot within the band during offer discussions.
Kaizen Labs Insights
What We Do
Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services. Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service. Our platform already reaches 40 million residents across 50+ agencies in 17 states. Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn’t be a luxury in government. It’s how you earn trust back.
Why Work With Us
At Kaizen, you’ll find more than just a job - you’ll find ownership, autonomy, and purpose. We're building tools that truly help communities, with a culture rooted in trust, psychological safety, and cross-functional collaboration. It's meaningful work, with smart, supportive people by your side.








