Federal Account Manager

We have an exciting vision for cybersecurity - one that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations, rather than one-off training sessions.

We help the world’s biggest brands like Citi, Pfizer, Daimler, Humana, and HSBC, protect their revenues and brand reputations.

Founded in 2017 from a cargo container in Bristol, UK, Immersive Labs has progressed to the global stage and has secured over $180 million of funding.

Federal Account Manager - Immersive Labs

Immersive Labs is at the forefront of cybersecurity innovation, with a vision that centers around empowering people to bolster cyber resilience. Our SaaS platform enables teams to continuously assess, build, and prove their cyber capabilities through real-life simulations, addressing the ever-present skills gap in cybersecurity.

Trusted by some of the world’s largest organizations and Government agencies—Citi, Pfizer, Daimler, Humana, and HSBC—we help protect critical revenue streams and brand reputations. Founded in 2017,  Immersive Labs has grown into a global leader, raising over $180 million in funding.

The Opportunity:

We are expanding our Public Sector team in the U.S. and are looking for a Federal Account Manager to join our team, focusing on acquiring and growing key accounts across the Federal/DoD space. In this role, you will lead efforts to introduce Immersive Labs' platform to top agencies, drive value, and expand relationships within these flagship accounts.

Working in a new and fast-growing technology category, you'll deliver immediate value to cybersecurity leaders by helping them solve one of their biggest challenges—the cybersecurity skills gap. You will have the full support of marketing, presales, channel sales, and customer success teams as you work to meet your objectives.

What You’ll Do:

• Drive new business acquisition across the largest Federal/DoD customers and agencies, then expand Immersive Labs' presence within these accounts.

• Use marketing leads, technical resources, and partnerships to accelerate growth and customer engagement.

• Attend and suggest relevant industry events to increase visibility and showcase the value of our platform in solving critical cyber challenges.

• Work closely with customer success teams to identify opportunities for upselling within key accounts.

• Represent Immersive Labs and embody its values in every interaction with prospective and current clients.

Who You Are:

• 7+ years of experience selling to large Federal/DoD accounts, with a focus on cybersecurity solutions.

• Comfortable thriving in a fast-paced, high-growth environment, with a proven ability to navigate the unique challenges that come with it.

• A deep understanding of the challenges that CISOs and senior cybersecurity leaders face, and an ability to articulate how Immersive Labs can help address these.

• A track record of successfully winning new accounts and expanding relationships, ideally within Federal or DoD environments.

• Experience leading complex sales cycles and educating clients on the value of innovative cybersecurity technologies.

• Skilled at leveraging all available resources—channel partners, SDRs, presales, and more—to execute on account plans efficiently.

This role offers the chance to make a significant impact by partnering with Federal leaders to strengthen their cybersecurity capabilities. If you're motivated by solving the most pressing cyber challenges and want to contribute to a fast-growing, mission-driven company, this is an excellent opportunity for you.

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

• Look after you and your family with Health, Dental and Disability insurance; fully paid sick leave and mental health support.

• Time off, flexible and remote working so you can work when and where is best for you, including 33 days holiday, 12 weeks enhanced parental leave, 2 volunteering days and your birthday off

• Save for the future with contribution matched 401K, and rewards and recognition for your successes

• Career and learning development through the platform and our ‘Learn Anything’ fund

• Recognition & Rewards for doing great work and living our values and behaviors

• While most of the team are fully remote, when you do visit, our North American HQ is based in the centre of Boston, just a 10 minute walk from Back Bay train station.

• We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from cake competitions, to movie nights and escape rooms.

Find out more about life at Immersive Labs https://careers.immersivelabs.com