Feature Analyst FTC

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

•    4 to 6 years’ experience in business apps & exposure to IT functions. 
•    Has broad knowledge and experience understanding end to end IT solution designs.
•    Exposure to ITIL principles/ functions across IT operational environment.
•    BA / IT Qualification 
•    Business analysis certification
•    Experienced in business and data analysis, solutions design & testing, data modelling.
•    Agile certification and experience would be preferred
•    Experience working with JIRA & Confluence, Visio, Miro, Draw.IO

The Feature Analyst is accountable for guiding the clarification of the business requirements and for translating the requirements into user stories with acceptance criteria. The feature analysts work in close collaboration with the business stakeholders, and the feature team to ensure end to end understanding of the epics and the value it delivers.

•    Support prioritizing and planning work activities within the agile team.
•    Facilitate and participate in discovery/inception workshops to create a shared understanding of user needs and the potential technology solution required to deliver to these needs.
•    Identify user journeys which map out how a user will go through the system.
•    Define problem or opportunity statement.
•    Work in close collaboration with the PO to define and maintain the backlog.
•    Work ahead of the team to get clarity on some (not all) requirements before the next iteration.
•    Facilitate requirement analysis through elicitation workshops, design thinking sessions.  
•    Ability to demonstrate how product features address customer needs and deliver tangible benefits to enhance the overall customer experience.
•    Decompose features into User stories and Acceptance criteria
•    Deliver artifacts using analysis techniques
•    Create user journeys and system workflows demonstrated through wireframes, detailed process maps, and functional prototypes that demonstrate feature requirements visually and allow stakeholders to validate designs through hands-on testing. 
•    Collaborate with cross-functional teams comprised of product management, / UX, technology, support, testing and other subject matter experts to gather and analyse functional and system needs and producing user story requirements
•    Groom user stories through business interviews, workshops or procedures and map user stories ensuring they come together as a cohesive whole.
•    Ability to quantify the value of the recommended solution.
•    Provide the Product Owner with key information for prioritization and estimation.
•    Facilitate and participate in iteration meetings (product backlog grooming, planning meeting, daily stand up, review meeting and retrospective).
•    Review and refine user stories with PO, Developers and testers. 
•    Support showcasing stories to stakeholders.
•    Assists and give input in the prioritization of user stories and acceptance criteria for optimal business value
•    Support agile practices and encourage the improvement of service
•    Participate in the various agile events such as sprint planning, backlog refinement, retrospectives, sprint review, daily stand-ups, and PI planning
•    Seeks feedback from the team to continuously improve user story development and Agile practices.
•    Clarify the goals and business value of Minimum Marketable Features/Minimal Viable Products
•    Provide regular feedback by testing the deliverables against a user story’s acceptance criteria.
•    Provide regular feedback by validating that the product meets the business goals.

Test cases for system
•    Input into developing acceptance criteria or test cases for the system.
•    Ability to create testable acceptance criteria. 
•    Provide support and input into system testing activities including participating in the development of the testing approach, test cases and testing scenarios. 

Collaborate with the team to deliver on backlog
•    Wear different hats: designer, tester, facilitator, product owner, scrum master, etc.
•    Create a shared understanding of what the product is supposed to do.
•    Collaborate with the rest of the feature team to ensure that stories are delivered effectively, and quality standards are adhered to.
•    Collaborate with developers, testers and user experience team to ensure that they are engaged ‘in the work’ to understand business context.

Collaborate with the team to deliver on backlog

Wear different hats: designer, tester, facilitator, product owner, scrum master, etc. Create a shared understanding of what the product is supposed to do. Collaborate with the rest of the feature team to ensure that stories are delivered effectively, and quality standards are adhered to. Collaborate with developers, testers and user experience team to ensure that they are engaged ‘in the work’ to understand business context.

Test cases for system

Input into developing acceptance criteria or test cases for the system. Ability to create testable acceptance criteria. Provide support and input into system testing activities including participating in the development of the testing approach, test cases and testing scenarios.

Skills

Competencies

Action OrientedCultivates InnovationEnsures AccountabilityManages ComplexityOptimizes Work ProcessesPlans and Aligns

Education

Closing Date

29 May 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!