FCS Process Advisor

Job Description

Purpose of the role

To support Screening with day-to-day processing, reviewing, reporting, trading and issue resolution, making decisions in line with comply with relevant regulatory and industry standards. 

Accountabilities

• Support with day-to-day screening initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise.
• Execution of screening checks on customers, transactions, and other activities to identify potential risks and comply with regulatory requirements.
• Collaboration with teams across the bank to align and integrate screening processes.
• Identification of areas for improvement and providing recommendations for change in screening processes.
• Development and implementation of screening procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on screening performance.
• Identification of industry trends and developments to implement best practice in screening Services.
• Participation in projects and initiatives to improve screening efficiency and effectiveness.

Analyst Expectations

• To meet the needs of stakeholders/ customers through operational excellence and customer service
• Perform prescribed activities in a timely manner and to a high standard
• No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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