The Role
Coordinate and manage FCL ocean export/import shipments from origin to destination, track milestones, liaise with carriers and agents, ensure accurate export documentation, provide status updates and rates, and deliver high-quality customer service in a fast-paced freight forwarding environment.
Summary Generated by Built In
As a subsidiary of Denmark-based Scan-Group, our history in shipping and logistics dates to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the world’s leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 75 offices in over 30 countries across 5 continents and employs over 2,200 people. Our company’s truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a ‘one stop’ provider of worldwide transportation solutions. (Website: www.shipco.com)
Shipco Transport Inc., a leading international cargo transportation company, has an immediate opening at our BOS branch located in Braintree, MA for an experienced FCL Export/Import Coordinator.
We are seeking a highly organized, customer-focused FCL Ocean Export/Import Coordinator to join our logistics team. The ideal candidate will bring solid experience in Ocean Export or Import operations within an NVOCC or Freight Forwarding environment, along with strong knowledge of export documentation, regulations, and shipment management. Excellent communication skills, sharp attention to detail, and the ability to manage multiple priorities in a fast-paced setting are essential.
Key Responsibilities
- Coordinate and manage Ocean Export/Import shipments from origin to destination.
- Track shipment milestones and follow up with customers and carriers.
- Communicate proactively with Steamship lines, terminal operators, drayage carriers, overseas agents, and other internal and external stakeholders.
- Provide status updates, freight rates, and shipment details to clients and vendors.
- Receive, review, and ensure documentation is accurately processed and released to customers and agents in a timely manner.
Skills, Knowledge and Expertise
- Prior experience in a freight forwarding, logistics, or customer service role.
- Ability to work under pressure, manage tight deadlines, and adjust when circumstances change.
- Strong knowledge of export procedures, documentation, and regulatory requirements.
- Strong organizational and multitasking abilities for fast-paced environments.
- Knowledge of MS Outlook and Excel with the ability to learn new software.
- Strong customer service focus and commitment to delivering exceptional client experiences.
Benefits
We offer a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience.
We offer medical, dental, life and vision insurance, short and long term disability insurance. We also offer a flexible benefits account, an optional wellness program and a matching 401(k) plan.
We offer medical, dental, life and vision insurance, short and long term disability insurance. We also offer a flexible benefits account, an optional wellness program and a matching 401(k) plan.
Shipco Transport is an Equal Opportunity Employer, welcoming applications from individuals of all abilities, backgrounds, and experiences.
About
Scan-Group is the holding firm for a group of companies spanning the shipping and logistics, technology, and leisure industry with its headquarters in Copenhagen, Denmark. The firm is private and 100% Danish-owned with a strong presence in Asia, Europe, and North America.
Skills Required
- Prior experience in freight forwarding, logistics, or customer service roles
- Strong knowledge of export procedures, documentation, and regulatory requirements
- Ability to coordinate and manage Ocean Export/Import shipments and track milestones
- Excellent communication and stakeholder management with carriers, terminals, drayage, and overseas agents
- Strong organizational, multitasking abilities, and ability to work under pressure and meet tight deadlines
- Knowledge of Microsoft Outlook and Microsoft Excel
- Customer service focus and commitment to delivering exceptional client experiences
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
SCAN Group is a mission-driven healthcare organization dedicated to improving the health and independence of older adults. It operates SCAN Health Plan, one of the nation's largest not-for-profit Medicare Advantage plans, and invests in innovative care delivery models, such as the PACE (Program for All-Inclusive Care for the Elderly) model, to provide comprehensive, integrated care for vulnerable seniors in their homes and communities.
