FC Learning Program Specialist

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Ocala, FL
Hybrid
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
Chewy is currently seeking a FC Learning Program Specialist to join our Ocala, FL team. We are looking for someone to provide administrative support to the Learning & Development function as needed (e.g. correspondence generation, schedule & travel coordination, record keeping, file maintenance, LMS entry). Acts as the first point-of-contact for Team Members participating in our Leadership Development Academy.
This is not a remote position and will be onsite.
What you'll do:
  • Support Leadership Programs Learning Manager to ensure all program participants get the most out of their training experience.
  • Coordinates current and future participants schedules, travel planning and booking, and off-site program-related events and activities.
  • Processes recordkeeping adjustments to ensure accuracy of training records in the Learning Management System (LMS).
  • Supports coordination of media and resources for virtual training activities within the learning programs.
  • Coordinate with HR at local and multiple network sites to administer completion and collection of all appropriate documents needed to manage the intake of new employees participating in Leadership Academy programs for their first week of work.
  • conducts routine file audits.
  • Writes, revises, edits and proofreads learning related documents as needed. Uses electronic bulletin boards and other media to communicate information.
  • Administrative tasks as needed: printing and organizing learning materials, tracking training sign-offs
  • Partner with site Learning Coordinators and Managers to maintain consistency of training
  • Performs other Learning Coordinator duties as assigned

What you'll need:
  • Minimum of Bachelor's degree, major in business or human resources preferred
  • 1 to 3 years of experience administering general human resources duties preferred
  • Must have computer skills and the ability to learn LMS (Adobe Captivate Prime).
  • Must be proficient in MS Office products, especially Excel.
  • Superior verbal/written skills and presentation skills. Good punctuation, spelling, grammar and attention to detail a must.
  • Strong interpersonal skills essential.
  • Ability to work in a fast paced distribution environment
  • Must be self-motivated and able to work in a team-oriented environment with an emphasis on total customer satisfaction
  • Proven skills for planning daily/weekly tasks and adapting to competing demands
  • Ability to work a flexible schedule, which could include days, nights, weekends, and/or holidays

Bonus:
  • 2+ years of successful training experience and demonstrated proficiency in delivering and creating training
  • Understanding of fulfillment/distribution center/warehouse processes and flow
  • Well-developed observational and analytical skills

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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The Company
HQ: Boston, MA
17,800 Employees
Year Founded: 2011

What We Do

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.

At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.

Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.

We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.

We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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