The Workforce Insights Consultant partners with Workforce Architects, HR partners, and business leaders to provide workforce analytics, measurement, and insights that enable informed talent and workforce decisions. This role supports workforce strategy initiatives through data analysis, forecasting, and evidence-based recommendations, helping stakeholders understand workforce trends, skills needs, and organizational impacts. The successful candidate combines analytical expertise with strong consulting and communication skills, translating workforce data into actionable insights that support business objectives. Working collaboratively across HR, Finance, and business teams, the Workforce Insights Consultant helps ensure workforce decisions are supported by reliable data, meaningful metrics, and measurable outcomes.
Requirements
Total Work Experience: Minimum Required: 1-3
English Proficiency: Minimum Required: Fluent
Experience Requirements3-5 years experience within a Workforce Management role required. 4 years contact center experience preferred. 3 years demonstrated forecasting experience preferred.
Education RequirementsHigh school diploma or equivalent required. Bachelor's degree preferred.
Physical EnvironmentThis position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.
Skills Required
- 3-5 years experience within a Workforce Management role
- Total work experience minimum required: 1-3 years
- English proficiency: Fluent
- High school diploma or equivalent
- 4 years contact center experience
- 3 years demonstrated forecasting experience
- Bachelor's degree
Capgemini Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capgemini and has not been reviewed or approved by Capgemini.
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Healthcare Strength — Health coverage is positioned as comprehensive, spanning medical, dental, and vision alongside life and AD&D options. Additional wellbeing supports like employee assistance programs, gym discounts, and pet insurance broaden the value beyond core insurance.
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Parental & Family Support — Family-related benefits include maternity/paternity leave and broader family-forming support such as fertility and surrogacy assistance in some locations. Inclusive caregiving supports like back-up child and elder care and out-of-state medical travel are also highlighted.
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Equity Value & Accessibility — Equity participation is available through recurring employee share ownership or purchase programs, creating a longer-term wealth-building option in addition to salary. Eligibility and local access can vary, so confirming participation windows and requirements is important.
Capgemini Insights
What We Do
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.
