Farmers Insurance is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, Farmers Insurance is part of one the largest Insurance Groups in the world.
About the RoleWe are looking for a highly organized and proactive Program Coordinator II to join our Operations team supporting a fast-growing Direct Sales Contact Center. In this role, you will coordinate projects and strategic initiatives from planning through execution, ensuring cross-functional teams remain aligned, milestones are met, and business objectives are achieved.
You will partner closely with Operations, Compliance, Legal, Technology, and business leaders to support project delivery, monitor risks, track key performance indicators, and facilitate change management activities. This role is ideal for someone who thrives in a fast-paced environment, enjoys managing multiple priorities simultaneously, and excels at keeping projects organized and on track.
What You'll Do- Coordinate projects and business initiatives from intake through execution and deployment
- Support project planning, prioritization, and alignment with business objectives and operational impact
- Develop and maintain project plans, schedules, staffing plans, and status reports
- Track project milestones, deliverables, timelines, risks, issues, and dependencies across multiple initiatives
- Coordinate cross-functional activities with Operations, Compliance, Legal, Technology, and other business partners
- Schedule and facilitate project meetings, workshops, and stakeholder communications
- Prepare executive-ready project updates, presentations, and reporting materials
- Monitor project progress and ensure compliance with PMO standards, governance, and established processes
- Support change management activities, including communication planning, training coordination, and adoption tracking
- Monitor project budgets, resource allocation, and operational KPIs
- Identify risks, proactively drive issue resolution, and escalate concerns when appropriate
- Maintain project documentation, action logs, meeting minutes, change requests, and risk registers
- Support post-implementation reviews and identify opportunities for continuous process improvement
- Assist Program Managers with coordinating multiple projects using Agile, Waterfall, or hybrid delivery methodologies
Requirements
- Years of experience in project coordination, project management, program management, or business operations
- Experience supporting multiple cross-functional projects in a fast-paced business environment
- Strong understanding of project planning, scheduling, reporting, and project governance principles
- Experience coordinating stakeholders across Operations, Technology, Compliance, Legal, and business teams
- Strong organizational, planning, and time management skills with the ability to manage multiple priorities simultaneously
- Excellent verbal and written communication skills with experience preparing executive-level reports and presentations
- Strong critical thinking and problem-solving abilities with a proactive approach to risk management
- Experience supporting change management and business transformation initiatives
- Familiarity with Agile, Waterfall, or hybrid project delivery methodologies is preferred
Benefits
- Comprehensive benefits package
- Career development and training opportunities
- Flexible work arrangements
- Dynamic and inclusive work culture within a globally renowned group
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
Please note: CVs must be submitted in English. Applications submitted in other languages will not be considered.
Skills Required
- Experience in project coordination, project management, program management, or business operations
- Experience supporting multiple cross-functional projects in a fast-paced business environment
- Understanding of project planning, scheduling, reporting, and project governance principles
- Experience coordinating stakeholders across Operations, Technology, Compliance, Legal, and business teams
- Strong organizational, planning, and time management skills with ability to manage multiple priorities
- Excellent verbal and written communication skills with experience preparing executive-level reports and presentations
- Strong critical thinking and problem-solving abilities with proactive risk management
- Experience supporting change management and business transformation initiatives
- Familiarity with Agile, Waterfall, or hybrid project delivery methodologies
Capgemini Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capgemini and has not been reviewed or approved by Capgemini.
-
Healthcare Strength — Health coverage is positioned as comprehensive, spanning medical, dental, and vision alongside life and AD&D options. Additional wellbeing supports like employee assistance programs, gym discounts, and pet insurance broaden the value beyond core insurance.
-
Parental & Family Support — Family-related benefits include maternity/paternity leave and broader family-forming support such as fertility and surrogacy assistance in some locations. Inclusive caregiving supports like back-up child and elder care and out-of-state medical travel are also highlighted.
-
Equity Value & Accessibility — Equity participation is available through recurring employee share ownership or purchase programs, creating a longer-term wealth-building option in addition to salary. Eligibility and local access can vary, so confirming participation windows and requirements is important.
Capgemini Insights
What We Do
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.
.png)
