FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.
We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.
Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.
What to expect on your journey with us:
- A solid and innovative company with a strong market presence
- A dynamic, diverse, and multicultural work environment
- Leaders with deep market knowledge and strategic vision
- Continuous learning and development
Responsible for supporting Distribution objectives for acquisition, retention, cross-selling, profitability, and agency development by assisting in advanced analytic projects. Implements local market planning and analysis. Leverages agent and district information to make business decisions regarding areas of opportunity, segmentation of agents, planning, etc. Assists with creation of scorecards, agency development presentations to Sr. Leadership, and campaign management reporting. Assists with a multitude of diverse projects ranging from Planning, Agency and Segmentation to deriving actionable rules for trigger based marketing campaigns.
Team Function:
MarTech is a strategic enablement team that connects marketing, data, and technology. We manage the marketing tech stack, ensure reliable data and attribution, and enable audience targeting, measurement, and personalization. Our role is to improve efficiency, drive data-driven decisions, and deliver scalable, high-performing marketing outcomes.
Essential Job Functions:
-Manages the delivery and day-to-day operations and maintenance of new and existing systems to meet business requirements. Supports the lead function of implementation activities, troubleshoot user/system issues and documentation.
-Identifies and raises issues and risks with functional design and offers alternative solutions. Configures, maintains, enhances and reports on new and existing Software as a Service (SaaS) platforms.
-Provides high level of expertise in the solution design and functionality of business applications.
-Develops a partnership with the channel managers/stakeholders to communicate and clarify requirements.
-Contributes to the development of long-range business plans and ensures products and services are aligned with business needs.
-Conducts system studies and analyzes existing processes to improve efficiency.
-Researches and develops techniques for automation.
-Responsible for maintaining the quality control of projects ensuring the proper development of methods and practices for effective control and management of systems.
-Assists in gathering and analyzing data and metrics to determine project success and make recommendations for improvement.
-Coordinates the development and introduction of the various phases of technology.
-Takes ownership for all related activities required for optimizing the service delivery process (problem management, service delivery reports, web content development, etc. ).
-Coordinates with business partners to recommend solutions to meet business goals and objectives.
-Evaluates vendor proposals and assists in the coordination of vendor technical involvement in the planning, installation, and implementation of systems/processes.
-Tracks achievement of SLAs with suppliers and escalates when SLAs are not met.
Requirements
English Proficiency
Minimum Required: Fluent
Required Education
Minimum Required: Bachelor
Skills and Capabilites
Other Critical Skills
API & Webhooks - Intermediate
Data Mapping & ETL - Intermediate
SQL & Data Querying - Advanced
Software / Tool Skills
Customer Data Platforms (CDPs) - Intermediate
Marketing Automation Tools - Advanced
Tag Management & Analytics - Intermediate
Call Analytics & Routing Systems - Entry Level
Benefits
- A competitive salary and performance-based bonuses.
- Comprehensive benefits package.
- Flexible work arrangements (remote and/or office-based).
- You will also enjoy a dynamic and inclusive work culture within a globally renowned group.
- Private Health Insurance.
- Paid Time Off.
- Training & Development opportunities in partnership with renowned companies.
Skills Required
- Bachelor's degree
- Fluent English
- SQL & Data Querying (Advanced)
- Marketing Automation Tools (Advanced)
- Customer Data Platforms (CDPs) (Intermediate)
- API & Webhooks (Intermediate)
- Data Mapping & ETL (Intermediate)
- Tag Management & Analytics (Intermediate)
- Call Analytics & Routing Systems (Entry Level)
- Experience configuring and maintaining SaaS platforms
Capgemini Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capgemini and has not been reviewed or approved by Capgemini.
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Healthcare Strength — Health coverage is positioned as comprehensive, spanning medical, dental, and vision alongside life and AD&D options. Additional wellbeing supports like employee assistance programs, gym discounts, and pet insurance broaden the value beyond core insurance.
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Parental & Family Support — Family-related benefits include maternity/paternity leave and broader family-forming support such as fertility and surrogacy assistance in some locations. Inclusive caregiving supports like back-up child and elder care and out-of-state medical travel are also highlighted.
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Equity Value & Accessibility — Equity participation is available through recurring employee share ownership or purchase programs, creating a longer-term wealth-building option in addition to salary. Eligibility and local access can vary, so confirming participation windows and requirements is important.
Capgemini Insights
What We Do
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.
