FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.
We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.
Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.
What to expect on your journey with us:
- A solid and innovative company with a strong market presence
- A dynamic, diverse, and multicultural work environment
- Leaders with deep market knowledge and strategic vision
- Continuous learning and development
We are seeking an experienced Microsoft 365 Engineer with specialized expertise in Microsoft Teams to join our IT team. In this role, you will be responsible for the management, support and optimization of our Microsoft 365 environment with a particular focus on MS Teams configuration, and support. You will work closely with cross-functional teams to ensure seamless collaboration, communication, and productivity across the organization through effective MS Teams implementation and management.
Responsibilities
Microsoft 365 Environment Management
- Configure, maintain and support Microsoft 365 environments including Exchange Online, SharePoint Online, OneDrive for Business, and Teams
- Understanding and support of Azure Active Directory (Entra ID), including single sign-on, multi-factor authentication, APP registration and conditional access policies
- Understanding of Microsoft Purview and working with security and compliance team to better security posture
- Perform regular health assessments of the Microsoft 365 environment and implement remediation plans
MS Teams Specific Responsibilities
- Lead the configuration, and management of Microsoft Teams throughout the organization
- Development and configuration of Microsoft Copilot agents within Microsoft Teams and Copilot studio
- Troubleshoot Teams-related issues including connectivity problems, AV quality issues, and integration challenges
- Analyze Teams usage logs and call quality data to identify and resolve performance issues
- Manage and deploy Teams applications, bots, and connectors from the Teams app store and custom solutions
- Understanding of Teams 3rd party technologies such as ECD and QoS
Automation and Development
- Develop and maintain PowerShell scripts for automating Microsoft 365 and Teams management tasks
- Work with Microsoft Graph API to create custom integrations and solutions
Support and Training
- Provide third-level support for complex Microsoft 365 and Teams issues
- Create training materials and conduct training sessions for end-users on Teams features and best practices
- Collaborate with service desk teams to develop effective troubleshooting procedures
Requirements
- Minimum 5+ years of experience administering Microsoft 365 services
- Proven expertise in Microsoft Teams deployment, configuration, and management
- Strong understanding of Microsoft 365 identity management with Azure Active Directory
- Experience with Teams audio/video setup, troubleshooting, and quality assessment
- Working knowledge of Microsoft Graph API for Teams customization and integration
- Strong PowerShell scripting skills for Microsoft 365 and Teams management
- Experience with Power Automate for creating workflow automations within Teams
- Microsoft 365 Certified: Teams Administrator Associate
Nice to Have
- Microsoft 365 Certified: Enterprise Administrator Expert
- Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate
Benefits
This position comes with competitive compensation and benefits package:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Dynamic and inclusive work culture within a globally renowned group
- Private Health and Dental Insurance
- Pension Plan
- Meals tickets
- Life Insurance
Skills Required
- Minimum 5+ years of experience administering Microsoft 365 services
- Proven expertise in Microsoft Teams deployment, configuration, and management
- Strong understanding of Microsoft 365 identity management with Azure Active Directory
- Experience with Teams audio/video setup, troubleshooting, and quality assessment
- Working knowledge of Microsoft Graph API for Teams customization and integration
- Strong PowerShell scripting skills for Microsoft 365 and Teams management
- Experience with Power Automate for creating workflow automations within Teams
- Microsoft 365 Certified: Teams Administrator Associate
Capgemini Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capgemini and has not been reviewed or approved by Capgemini.
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Healthcare Strength — Health coverage is positioned as comprehensive, spanning medical, dental, and vision alongside life and AD&D options. Additional wellbeing supports like employee assistance programs, gym discounts, and pet insurance broaden the value beyond core insurance.
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Parental & Family Support — Family-related benefits include maternity/paternity leave and broader family-forming support such as fertility and surrogacy assistance in some locations. Inclusive caregiving supports like back-up child and elder care and out-of-state medical travel are also highlighted.
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Equity Value & Accessibility — Equity participation is available through recurring employee share ownership or purchase programs, creating a longer-term wealth-building option in addition to salary. Eligibility and local access can vary, so confirming participation windows and requirements is important.
Capgemini Insights
What We Do
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.
