Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our client is part of one the largest Insurance Groups in the world.
About the RoleBe part of a dynamic team that manages and enhances the Salesforce CRM application for Independent Agent Distribution employees. In this role, you will collaborate closely with both business and IT partners to ensure Salesforce supports evolving business needs. You’ll have the opportunity to work across business and technical areas, turning requirements into practical solutions, supporting system development and integrations, and continuously improving processes and tools to drive sales effectiveness.
What You’ll Do- Provide business support through Salesforce administration and development efforts, including requirements gathering, testing, and ongoing maintenance.
- Manage and maintain data within Salesforce, ensuring accuracy, completeness, and compliance.
- Facilitate business admin processes to include external data into Salesforce.
- Develop and deliver Salesforce reports and dashboards to support TMs and leadership in sales execution.
- Collaborate with multiple teams across IA Distribution and the enterprise, including leadership, distribution, data & reporting, ACM, and SFEA.
- Gather, analyze, and translate business needs into technical requirements and admin-facilitated solutions.
- Communicate effectively with business and IT partners, ensuring alignment and clarity on project goals.
- Identify system gaps and process improvements, providing recommendations to enhance Salesforce functionality and business outcomes.
Requirements
- Salesforce experience, business analysis, or related fields
- Bachelor’s degree preferred
- Advanced/Fluent English
- Experience with Agile processes and Salesforce administration/development
- Strong problem-solving, critical thinking, and attention to detail
- Salesforce, Excel, Microsoft Office Suite; experience supporting reporting, dashboards, and system integrations.
- Ability to navigate both business and technical environments, translating requirements into actionable solutions
- Strong collaboration skills and ability to manage multiple projects effectively.
Benefits
This position comes with competitive compensation and benefits package:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Home Office model
- Career development and training opportunities
- Flexible work arrangements (remote and/or office-based)
- Dynamic and inclusive work culture within a globally known group
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
- *Note: Benefits differ based on employee level
Skills Required
- Salesforce experience, business analysis, or related fields
- Bachelor's degree preferred
- Advanced/Fluent English
- Experience with Agile processes and Salesforce administration/development
- Strong problem-solving, critical thinking, and attention to detail
- Salesforce, Excel, Microsoft Office Suite; experience supporting reporting, dashboards, and system integrations
- Ability to navigate both business and technical environments, translating requirements into actionable solutions
- Strong collaboration skills and ability to manage multiple projects effectively
Capgemini Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capgemini and has not been reviewed or approved by Capgemini.
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Healthcare Strength — Health coverage is positioned as comprehensive, spanning medical, dental, and vision alongside life and AD&D options. Additional wellbeing supports like employee assistance programs, gym discounts, and pet insurance broaden the value beyond core insurance.
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Parental & Family Support — Family-related benefits include maternity/paternity leave and broader family-forming support such as fertility and surrogacy assistance in some locations. Inclusive caregiving supports like back-up child and elder care and out-of-state medical travel are also highlighted.
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Equity Value & Accessibility — Equity participation is available through recurring employee share ownership or purchase programs, creating a longer-term wealth-building option in addition to salary. Eligibility and local access can vary, so confirming participation windows and requirements is important.
Capgemini Insights
What We Do
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.
