Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.
Job Summary
The position is tasked with conducting a thorough review of internal processes to identify inefficiencies and drive improvements in Operational Process, Metrics, BCP, Cost Optimization, Project Delivery and Support.
Key Responsibilities
Planning & Initiation
• Define project scope, goals, and deliverables
• Develop detailed project plans, including timelines, milestones, and resource allocation
• Identify stakeholders and establish communication plans
• Conduct risk assessments and develop mitigation strategies
Execution & Monitoring
• Coordinate cross-functional teams to ensure tasks are completed on time
• Monitor project progress using KPIs and performance metrics
• Manage budgets and resources, ensuring alignment with project goals
• Track issues and risks, adjusting plans as needed
Communication & Reporting
• Facilitate regular status meetings and updates with stakeholders
• Prepare reports and dashboards for leadership visibility
• Ensure transparency in project progress, challenges, and changes
Quality & Compliance
• Ensure deliverables meet quality standards
• Adhere to organizational policies, SOPs, and regulatory requirements
• Conduct reviews and audits as needed
Closure & Evaluation
• Finalize all project activities
• Document lessons learned
• Conduct post-project evaluations and stakeholder feedback sessions
• Archive project documentation
Business Optimization and Communication
• Facilitating virtual and onsite training
• Change management and strategic planning
• Driving process improvement and SOP alignment
• Documenting operational value streams
• Creating dashboards and reports to track progress and outcomes
- 4-6 years of experience in a similar role as a project manager in IT
- Full English Fluency
- BS in Computer Science, Information Technology or similar
- Project Management & Process Improvement experience
- IT Experience Coordination, application, testing, post project, communication areas
Technical & Business Skills
- Excel – Advanced - MUST (Formulas, Vlook up, pivot table, among others functions)
- Python (PLUS)
- MS Project PLUS
- Azure Devops PLUS
- Management Reporting - Intermediate
- Enterprise Communications – Advanced
- Agile Methodology
- SCRUM (PLUS)
This position comes with competitive compensation and benefits package:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Flexible work arrangements (remote and/or office-based)
- Dynamic and inclusive work culture within a globally renowned group
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.
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What We Do
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.
