Fault Management L2 Engineer 2

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Remote or Hybrid
Senior level
Software
The Role
Provide configuration management, fault and change management, end-to-end troubleshooting, root cause analysis, outage handling, and correction development for telecom and data networks. Support and operate routing, switching, security, automation, and network monitoring tools.
Summary Generated by Built In

The Senior Network Engineer is responsible for Configuration management, troubleshooting, and technical support for the TPG-T Customer.
Fault and change management, including end-to-end troubleshooting, root cause analysis, outage handling, and correction development.
 

Responsibilities
  • Excellent understanding Data Networks and telecommunications networks
  • Experof data network of data networkssience in designing and deploying complex network solutions.

  • Deep knowledge of routing protocols and switching technologies.

  •  Proficiency in firewalls, VPNs, IDS/IPS, and other security technologies.

  • Skills in automation tools and scripting languages (Python, Ansible).

  • In-depth knowledge and understanding data network elements.

  • High level of knowledge of Juniper JUNOS, Cisco IOS, Cisco Wireless, F5 Load Balancers.

  • High level of knowledge on routing, switching and telecommunications protocols such as MPLS, BGP, OSPF, RIP, EIGRP, TCP/IP, Static routing, STP, GTP, RANAPP

  • Medium level of knowledge on Shell Scripting on Unix based systems

  • High to Medium level of knowledge on Internet related systems and protocols (IMAP/POP/SMTP/HTTP/LDAP/XML) 

  • High to Medium level of knowledge on the following tools – such Ethereal, Wireshark, MRTG, Cacti, eHealth, Cisco works, TACACS+, Junos Space, Netcool, HPOV NNM, Agilent
     

Qualifications

You Have:

  • Work Experience: 7+ years of experience in network engineering or architecture roles.

  • Project Management: Experience managing network projects from inception to completion.

  • Troubleshooting and Problem-Solving: Proven ability to diagnose and resolve complex network issues.

  • Vendor Management: Experience working with network hardware and software vendors.

  • Any certifications: CCDE,CCDP,CCNP, CCSP, CCIP, CCIE, CCSA, CCSE, JNCIP.

     

     

    Nice if you also have:

     

  • Proven ability to work with others to meet common objectives and customer expectations.

  • Able to work in a changing environment and able to adapt with these changes.

  • Proven excellence in: Planning; Leadership; Communication; Negotiation; Problem Solving; and Organizational influence.

  • Must be able to multitask effectively across other responsibilities.

  • Highly process focused.

  • Can clearly identify improvement opportunities and implement necessary changes.

  • Excellent written and verbal communication and interpersonal skills. 

  • Strong facilitation skills and ability to gain consensus. 

  • Takes initiative to creatively resolve issues and find solutions. 

  • Proven ability to see business processes through a customer lens. 

  • Strong negotiation, conflict resolution and influencing skills. 

  • Strong analytical skills, comfortable with data and statistics. 

  • Data-driven decision maker. 

  • Comfortable communicating to all levels within the organization. 

  • Results/outcome oriented. 

     

About Us
Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Learn more about life at Nokia.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

About the Team
Some of our benefits:
  • Flexible and hybrid working schemes
  • A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
  • Life insurance to all employees to provide peace of mind and financial security
  • Well-being programs to support your mental and physical health
  • Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
  • Employee Growth Solutions to support your personalized career & skills development
  • Diverse pool of Coaches & Mentors to whom you have easy access
  • A learning environment which promotes personal growth and professional development - for your role and beyond

Learn about additional benefits in specific countries.

Skills Required

  • 7+ years of experience in network engineering or architecture roles
  • Project management experience managing network projects from inception to completion
  • Proven ability to diagnose and resolve complex network issues (troubleshooting and problem-solving)
  • Vendor management experience with network hardware and software vendors
  • Certifications: CCDE, CCDP, CCNP, CCSP, CCIP, CCIE, CCSA, CCSE, JNCIP
  • Deep knowledge of routing protocols and switching technologies (BGP, OSPF, MPLS, RIP, EIGRP, STP, TCP/IP, Static routing, GTP, RANAPP)
  • High level knowledge of Juniper JUNOS, Cisco IOS, Cisco Wireless, and F5 Load Balancers
  • Proficiency with firewalls, VPNs, IDS/IPS and other security technologies
  • Skills in automation tools and scripting languages (Python, Ansible)
  • Shell scripting experience on Unix-based systems
  • Knowledge of Internet systems and protocols (IMAP, POP, SMTP, HTTP, LDAP, XML)
  • Experience with network monitoring and analysis tools (Ethereal, Wireshark, MRTG, Cacti, eHealth, CiscoWorks, TACACS+, Junos Space, Netcool, HPOV NNM, Agilent)
  • Highly process focused with ability to identify and implement improvement opportunities
  • Excellent written and verbal communication, leadership, negotiation, and interpersonal skills
  • Ability to work in changing environments, multitask, and collaborate to meet customer expectations
  • Strong analytical skills and data-driven decision making

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

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The Company
Dallas, Texas
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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