At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.
Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.
We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.
HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.
Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.
Job Description
An Investor Services FATCA & CRS Administrator will be required to execute the following tasks in the Investor Services Department. They shall be executed within the guidelines and procedures provided by HedgeServ and under the supervision and guidance of a supervisor and manager. Every Investor Services FATCA Administrator will receive the requisite Induction Training in addition to both compulsory training (AML/KYC) and optional training. Additional client-specific training is provided by the supervisor and manager within the team.
Responsibilities
HedgeServ operates a client focused structure which provides a wide-range of experience to all levels of employee. As such the successful candidate should be flexible and willing to adapt.
The combination of tasks required to be executed will vary depending on both client structure and client requirements.
FATCA and CRS
- Responsible for assisting the Investor Services department with daily and monthly functions surrounding FATCA and CRS
- Complete the FATCA and CRS Account review to identify reportable accounts, including searching for indicia via electronic and paper search
- Review and validate investor tax withholding certificates and self-certification forms, investigate rejections, and advise of any outstanding curative documents that may be required in accordance with FATCA and CRS
- Assist with preparation of annual regulatory reporting
- Produce client reporting – quarterly and ad-hoc as required
- Ensure all FATCA and CRS procedures and controls are completed accurately and to specified deadlines
- Assist in the development and implementation of departmental FATCA and CRS procedures and processes
General Duties
- Work on projects/ad-hoc tasks as required
- Participate in regular team meetings
- Establish good working relationship with other HedgeServ departments
Pre-requisite Knowledge, Skills and Experience
- Accounting, Finance, Legal or Business Degree
- Flexible in terms of their approach and work ethic
- Strong analytical and problem-solving skills
- Self-motivated and have the ability to work on their own as well as part of a team
- IT Literate
- Strong verbal and written communication skills
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What We Do
HedgeServ is a leading global fund administrator with more than $450 billion in assets under administration across all investment vehicles including Hedge Funds, Private Equity Funds, UCITS, Hybrid Credit Managers, Funds of Funds and Managed Account Platforms. We optimize our clients’ experience using unique proprietary technology coupled with robotic process automation, intuitive digital programs powered by machine learning, and enhanced by an extensive proprietary transaction data set. HedgeServ’s entrepreneurial and innovative spirit cultivates a productive and agile environment enabling its team to anticipate clients’ needs and consistently deliver solutions in real time. Led by the most experienced team of industry experts, HedgeServ with 1,500+ professionals around the globe expertly provides customizable solutions for their clients’ risk, portfolio management, middle office, investor relations, accounting, regulatory, compliance, and tax services. Since its inception in 2008, HedgeServ has received numerous accolades, including Top Overall Administrator and #1 rankings for Fund Accounting, Reporting & Reporting Technology, Client Service, Investor Services, Alternative Fund Expertise, and Regulatory Expertise.
HedgeServ is a progressive company with continuously evolving ways of working to ensure a future-focused mindset. Our employees benefit from a robust career development framework and clear learning paths which outline career trajectory, training and progression plans. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and a comprehensive benefits package. HedgeServ was recognized as a Next Gen employer by RippleMatch on its list of 100 top workplaces for Generation Z for 2022. HedgeServ operates 13 offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, Philippines and Australia.
To find out more information about HedgeServ, please visit www.hedgeserv.com






