EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
The purpose of this role is to pro-actively finalise workers compensation claims and manage a portfolio of non-significant workers compensation claims in accordance with EML’s guidelines, policies and procedures.
This will be a full-time, permanent position based in the Sydney office with opportunity to work from home up to 3 days considered from month three, subject to performance and approval.
YOUR RESPONSIBILITIES
- Reviewing and analysing each claim in your portfolio and making appropriate claims management decisions in accordance with EML policies, procedures and compliance requirements
- Developing, monitoring and updating Claims Management Plans (CMPs) to achieve positive Return To Work (RTW) goals
- Forecasting, developing and implementing strategies to overcome potential barriers in order to ensure a timely and durable RTW for the injured worker
- Developing a working understanding of the relevant legislation or policy
ABOUT YOU
- Proficient in Microsoft Office applications including Word, Excel and Outlook
- You will come from an administration, office or customer service background
- Ability to accurately use multiple software in a high volume and fast paced environment
- Effectively manage your time in order to achieve deadlines within required timeframes
- Strong attention to detail and a sense of urgency
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
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What We Do
At EML we take great pride in helping people get their lives back after a workplace injury.
Since our foundation in 1910 the EML Group have maintained a singular vision; to dedicate our services to improving work health and safety for the benefit of our members, workers and the broader community which we support.
Today, we have over 4,000 specialists working in partnership with businesses, injured workers and government schemes across Australia, helping to make a difference.
We are Australia’s largest provider of claims management services for self-insurers and focus on providing tailored injury prevention and return to work support. We have helped well over 350,000 injured workers get their lives back
