We are seeking a dynamic, creative, and passionate professional to join our team and lead the charge in making our brand even more iconic. If you have a genuine love for fashion, a keen eye for trends, and a talent for crafting compelling narratives, this could be the perfect opportunity for you.
You’ll enjoy a package that includes a minimum salary of £31,700 + monthly commission, as well as access to our renowned Harrods benefits, including generous discounts across our store and restaurants.
About the Role
As a Supervisor you will be the face of one of our most prestigious brands, providing a holistic shopping experience that is as unique as it is memorable. You will drive trade through building a loyal client base, arranging and hosting training sessions for the wider team, and delivering exceptional service standards. You will raise the profile of the brand and build extensive networks across the store to maximise sales and eventing opportunities.
You will be the key point of contact with the brand representatives externally, compiling detailed weekly reports and building a trusted relationship. .
About You
As a exceptional retail professional, you will not only specialise in your own brand but will also have an in-depth appreciation of the wider industry and Harrods itself. You are driven by passion for our customers and delivering best in class service. You do this by putting customers at the heart of everything you do, building long-lasting client relationships and demonstrating exceptional product and Harrods knowledge. You will deliver excellence through detail, with proven experience in ensuring impeccable Visual Merchandising standards as well as diligent stock management.
You will also have:
- Self-motivation and be naturally curious, you will be keen to develop your product and industry knowledge
- An out-of-the-box mentality, to surprise and delight customers with exceptional customer service and interpersonal skills
- Exceptional organisational skills to keep the shop floor running smoothly
- Outstanding communication skills both written and verbal
- Ability to engage analytical approaches in driving the business of your brand, and have a genuine passion and interest.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Additional Information:
Time Type:
PermanentDepartment:
Menswear (Eveline Calcasola (On Leave))Skills Required
- Strong experience in building client relationships
- Self-motivated to learn industry knowledge
- Organizational skills for managing shop floor
- Ability to deliver on brand targets
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category. Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers. Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
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